User ManualTable of ContentsPreface15Before you begin15Emergency 911 Dialing15Text conventions15Acronyms16Related publications17Chapter119Introduction19Unified Manager19Telephone types19Telephone installation20Name a telephone or a line23Extension numbers23Line assignment24Prime line24Private line24Target line24Overflow call routing24Telephone buttons25Oneline and two-line displays26Buttons under the display26Memory buttons27Program buttons27Chapter229Answer calls29Ring types29Distinctive Line Ring29Call Ringing29Call Answering30Line buttons30What line indicators mean30Information about a call on the display30Call Information for a specific call31View Call Information before or after answering31View Call Information for a call on hold31Make Call Display information appear automatically at a telephone32Change which call information appears first32Priority Call32Answer calls at a prime telephone32Central answering position (CAP) module33Customize your CAP module34Monitor telephones with the CAP module34Release button35Pick up a call ringing at another telephone35Directed Pickup35Group Pickup35Change a telephone’s pickup group36Trunk Answer36Answer buttons36Listen to a call as a group37Cancel Group Listening38Chapter339Make a call39Line pools41Use a line pool to make a call41Program a line pool feature code42Line buttons42Select how you dial your calls42Standard dial42Automatic dial42Pre-dial43Receive a busy signal on an internal call43Priority Call43Program a telephone to make priority calls43Make a priority call43Ring Again44Turn on Ring Again44Cancel Ring Again45Message45Create a Conference Call45Disconnect one party45Separate holding of two calls46Put a conference on hold46Split a conference47Leave a conference call47Chapter449Time-saving features49Autodial49Select a line for Autodial49Use intercom as the line for Autodial50Last Number Redial51Prevent Last Number Redial51Speed Dial51System Speed Dial codes52Personal Speed Dial52Saved Number Redial53Save a number53Dial a saved number53Prevent Saved Number Redial53Chapter555Handling calls55Use Hold55Retrieve a held call55Hold automatically55Listen on hold55Hold a call exclusively56Call Queuing56Transfer calls56Transfer external calls57Cancel a transfer57Camp-on58Call Park59Park a call60Retrieve a parked call60Callback61Chapter663Forward your calls63Call Forward63Cancel Call Forward63Override Call Forward64Change the automatic Call Forward settings64Change Call Forward no answer64Change the delay before a call is forwarded64Call Forward on busy64DND on Busy64Call Forward and voice mail65Line Redirection65Allow a telephone to redirect calls66How Line Redirection is different from Call Forward66Turn on Line Redirection66Cancel Line Redirection67Turn the redirect ring for a telephone on or off67Chapter769Communicating in the office69Page69Make a page announcement69Page Shortcuts69Activate and deactivate the Page feature70Create page zones70Using Page with external equipment71Messages71Send a message71Cancel a message you have sent72Review your messages72Reply to a message72Reply to a message using an analog telephone connected to an ASM73Remove items from your message list73Remove items from your message list using an analog telephone connected to an ASM73View messages you have sent74Voice Call75Make a Voice Call75Mute Voice Call tones75Answer a Voice Call using Handsfree Answerback75Voice Call Deny76Cancel Voice Call Deny76Chapter877Track your incoming calls77Call Log77Call Log options77Log a call manually78Delete old log items78View your Call Log78View a Call Log item78Erase log items79Make a call using Call Log79Create a password to your Call Log79Change your Call Log password80Delete an assigned password80Program a telephone to log calls automatically80Chapter983Customize your telephone83Adjust the contrast on the display83Change the language on the display83Change the type of ring84Adjust the Ring volume84Button Inquiry84Programming feature codes85Erase a feature button85Default button assignments86Rules of default button assignment86T7316 Button mapping87T7316 and T7208 telephone button defaults88M7324 Button mapping88M7324(N) telephone button defaults89T7100 telephone button defaults90Move line buttons90Hide the message or calls indication91Restore the messages and calls indication91Chapter1093Hunt Groups93Members of the group94Distribution mode94Chapter1195Telephone features95Moving telephones95Hunt Groups95Prevent calls from ringing at your telephone95Use Do Not Disturb96Cancel Do Not Disturb96Stop calls96Refuse to answer a call96Turn Privacy on or off for a call96Create a conference call by releasing privacy97Make a call private97Handsfree and Mute97Answer calls without lifting the handset97Make calls without lifting the handset97Mute Handsfree98Change a normal call to handsfree98Change a handsfree call to a normal call98Handsfree98Change Handsfree for a telephone98Handsfree Answerback99Hearing aid compatibility99Call Duration Timer99Accidental disconnect99Disconnect supervision99Time99Background Music100Cancel Background Music100Chapter12101System features101ISDN101Network name display101Name and number blocking101Use alternate or scheduled services102Restriction service102Ringing service102Routing service102Turning services on and off102Turn services on and off using feature codes103View active services from a two-line display telephone103View active services from a one-line display telephone104User passwords105Registration password105Log password105Special telephones105Direct dial105Change direct dial telephone assignments106Hotline106Hotline bypass106Make a telephone a hotline telephone106Control telephone107Set lock107Change Set Lock programming for a telephone107Auxiliary ringer107Turn the auxiliary ringer on or off107Host System dialing signals108Link108Prevent a telephone from using Link108Pause108Long Tones108Run/Stop109Wait for Dial Tone109Pulse or tone dialing109Pulse dialing for a call110Access your system from an external location110Direct Inward System Access (DISA)110Class of Service (COS)110Class of Service (COS) passwords111Change your Class of Service111Maintain security111Remote access over the public network111Tones112Voice mail112Service provider features113Call Forward113Cancel Call Forward113Call the number where your calls are forwarded113Automatic Call Back113Automatic Recall114Chapter13115Hospitality Services115Types of telephone set115Common set115Room set115Hospitality Services (HS) admin set115Alarm time (AL) feature116Program the Alarm time feature116Change or cancel an Alarm time116Cancel an alarm117Turn off an Alarm117Hospitality Services admin alarm feature117Room occupancy118Programming the state of a room set118Room condition118Room condition from a room set119Room condition with a Hospitality service admin set119Hospitality passwords120Desk admin password120Room condition password120Chapter14121Portable telephone and handset features121Portable telephones121Portable telephone features122Directed Call Pickup123Group Pickup123Wireless Portable Language Selection123Wireless Call Forward No Answer enhancement123Chapter15125Troubleshooting125Alarm codes125Report and record alarm codes125Test the telephone125Test the telephone display125Test the telephone buttons126Test the speaker in the telephone handset126Test the telephone headset126Test the telephone speaker126Test the power supply to a telephone127Feature Codes129Features sorted by activation code133Common display prompts and error messages137Index141Size: 2.21 MBPages: 152Language: EnglishOpen manual
