User ManualTable of ContentsIntroduction7About This Guide7Who Should Read This Guide?7How This Guide is Organized7What’s New in This Guide8Conventions Used in This Guide8Recommended References10Getting Help and Support10Customer Feedback10Chapter 1: Getting Started with Your Phone11Introducing Phone Components12Understanding the Phone Keypad12What Displays on the Screen?14Phone Icons14Navigating Menus, Lists, and Fields15Entering Data and Editing Fields16Registering the Phone17Troubleshooting Phone Issues17Using the Polycom Web Configuration Utility18Chapter 2: Using Your Phone19Calling and Answering19Answering Calls20Answering When Not in Another Call20Answering When in Another Call21Answering Calls When the Phone has Multiple Call Appearances23Placing Calls23Calling Using the Handset24Calling Using the Speakerphone25Calling Using a Headset25Calling Using the Dial Key26Calling from Directories26Calling by Speed Dialing26Ending Calls26Using a Headset27Enabling Headset Memory Mode27Using Electronic Hookswitch28While Your Phone Rings28Ignoring Incoming Calls29Rejecting Incoming Calls29During Calls30Alternating Between Handset, Headset, and Speakerphone30Holding and Resuming Calls30Handling Multiple Calls on Hold31Transferring Calls31Performing a Consultative Transfer31Performing a Blind Transfer32Setting Up Conferences33Hosting Conference Calls33Splitting Conference Calls34Holding and Resuming Conference Calls34Ending Conference Calls34Changing the Way Calls Are Answered35Forwarding All Calls to Another Party35Rejecting Calls from a Contact36Diverting Calls from a Contact to Another Party37Temporarily Refusing All Calls (Do Not Disturb)37Multiple Lines and Do Not Disturb38Working with Call Lists38Managing Call Lists39Working with Your Contact Directory40Searching Your Contact Directory40Adding Contacts to Your Contact Directory40Adding Contacts Manually41Adding Contacts from Call Lists42Updating Your Contact Directory43Deleting Contacts from Your Contact Directory44Working with Your Corporate Directory45Searching Your Corporate Directory45Adding Corporate Directory Contacts to Your Contact Directory46Controlling What is Heard47Changing the Ring Tone47Changing the Ring Tone for Your Phone47Setting Ring Tones for Contacts48Changing the Speaker Volume48Changing the Ringer Volume48Muting the Microphone48Choosing Where You Hear Sound Effects48Managing Speed Dials49Assigning Speed Dial Indexes50Accessing Voicemail51Working with Multiple and Shared Lines52Supporting Multiple Lines52Supporting Multiple Line Keys Per Line52Supporting Multiple Call Appearances52Supporting Shared Lines53Locking and Unlocking Your Phone54About Your User Password55Locking and Unlocking Your Phone55Calling and Answering from a Locked Phone56Logging Into Phones57Logging In and Out of a Phone58Placing Calls from Phones that are in the Logged Out State60Changing Your User Password60Chapter 3: Using the Advanced Features of Your Phone63SIP-B Automatic Call Distribution63Logging Into and Out of ACD64Setting ACD Agent Availability64Using Buddy Lists65Updating Your Presence Settings65Managing Buddies65Updating Your Buddy List65Blocking and Unblocking Your Buddies66Integrating With Microsoft Live Communications Server 200566Broadcasting Messages Using Push-to-Talk and Group Paging68Push-to-Talk Mode68Sending and Receiving PTT Broadcasts68Sending PTT Broadcasts69Receiving PTT Broadcasts70Receiving PTT Broadcasts When You’re Not in an Active Call70Receiving PTT Broadcasts During Active Calls70Replying to PTT Broadcasts71Ending PTT Broadcasts71Adjusting the Volume of PTT Broadcasts71Changing Where Broadcasts are Played71Updating the Default Channel72Updating Channel Subscriptions72Allowing PTT Broadcasts to Play During Active Calls72Group Paging Mode73Sending and Receiving Pages73Receiving Pages74Receiving Pages When You’re Not in an Active Call74Receiving Pages During Active Calls75Adjusting the Volume of Pages75Changing Where Pages are Played75Updating the Default Paging Group75Updating Paging Group Subscriptions76Allowing Pages to Play During Active Calls76Updating Your Phone’s Configuration77Restarting Your Phone77Chapter 4: Customizing Your Phone79Changing the Time and Date Display79Changing the Backlight80Changing the Backlight Brightness80Changing the Backlight Timeout81Changing the Language82Saving the Contact Directory Search Filter82Chapter 5: Troubleshooting Your Phone85Power and Startup Issues85Controls86Access to Screen and Systems86Calling87Display88Audio89Productivity Suite89Testing Phone Hardware89Chapter 6: Polycom UC Software Menu System91Safety Notices95End-User License Agreement for Polycom® Software98Size: 2.34 MBPages: 102Language: EnglishOpen manual