QNAP QG-103N User Manuals

Table of Contents

• How to use

  7
  • Read this first

    7
    • Regarding copyrights

      7
    • Battery remaining charge related precautions

      7
    • Disclaimer of guarantee of recorded content

      7
    • Regarding backup of memory device (SD card, USB flash drive, etc)

      7
  • Product overview

    7
    • What you can do with this unit

      7
      • Mobile NAS

        8
      • Wireless Access Point

        8
      • Power bank

        9
      • Personal cloud

        9
      • Phonebook backup and recovery

        9
      • Portable multimedia server

        9
      • USB SSD super speed storage devices

        9
      • High expandability

        9
      • OLED screen

        9
    • Supported devices

      10
      • Android device

        10
      • Computer (Windows)

        10
      • iOS device

        10
      • Computer (Mac)

        10
      • Compatible SD memory card

        10
      • Compatible USB devices

        10
    • Appearance

      11
      • Product Picture

        11
      • OLED

        11
      • Side view

        12
      • Bottom view

        12
      • Hardware installation

        14
        • Insert SD card

          14
        • Insert USB storage

          15
  • Getting started

    16
    • Bundled items

      16
    • Charging this unit

      16
      • Charging with a USB AC adaptor

        16
      • Charging with a PC

        18
    • Turning the power on/off

      19
      • Turning the power on

        19
      • Turning the power off

        19
    • Setting up an Android device

      20
      • Installing "Qfile" to an Android device

        20
    • Setting up an iOS device

      22
      • Installing "Qfile" to an iOS device

        22
    • Connecting a device via wireless LAN

      23
  • Getting started by PC

    25
    • Charging QGenie

      25
      • Charging with a USB AC adaptor

        25
      • Charging with a PC

        26
    • Install Qfinder Utility

      27
    • Turning the power on/off

      30
      • Turning the Power on

        30
      • Turning the Power off

        30
    • Connecting PCs to QGenie

      30
      • Connecting to QGenie with Windows

        30
      • Connecting to QGenie with Mac

        33
  • Setup/use QGenie with Qfile

    33
    • Login from Qfile

      33
    • Home Screen

      35
    • Setup QGeine

      36
      • Setup QGenie’s Device ID

        36
      • Setup QGenie’s Admin Password

        37
      • Setup QGenie’s Wireless security

        38
      • Setup QGenie’s Internet connection

        41
        • Setup Wired Internet

          41
        • Setup Wireless Internet

          43
        • Setup USB Internet

          45
      • Upgrade the Firmware

        46
    • Access and manage files (Basic)

      47
      • Home page

        47
      • Copying file/folder

        48
      • Move file/folder

        49
      • Download file/folder to local folder

        50
      • Delete file/folder

        51
    • Access and manage files (Advance)

      52
      • Checking the file information

        52
      • Download file/folder to local folder

        53
      • Share file via email

        54
      • Editing the file/folder name

        55
      • Copying file/folder

        56
      • Moving file/folder

        57
      • Deleting data

        58
      • Upload photo/video

        59
    • Backup & restore phonebooks to/from QGenie

      60
      • Phonebook backup

        60
      • Phonebook restore

        60
      • Phonebook auto backup

        61
    • Setup Qfile

      62
      • Local Storage

        62
      • Clear Cache

        62
      • Default file exists action for uploads/downloads

        63
      • Auto Login

        64
      • File list sorting

        64
      • Browsing photo setting

        65
      • Auto upload photo from photo gallery

        66
        • Set up auto upload photo

          66
        • Chang/Remove auto upload photo

          67
        • Upload from inbox settings

          68
  • Setup/use QGenie with Qfinder

    69
    • Login from Web Interface

      69
    • Access QGeine’s contents

      71
      • Use a Network neighborhood (Samba) to access QGenie contents

        71
      • Use a Mac to access QGenie contents

        71
    • Checking the QGenie’s detail

      74
  • Setup/use QGenie with Web Browser

    75
    • Login from Web Interface

      75
    • Setting Page

      77
      • Setup Device ID with Web Interface

        77
      • Setup Wireless Security with Web Interface

        78
      • Firmware upgrade with Web Interface

        78
      • Setup Admin Password with Web Interface

        81
      • Allow or Deny guest access

        82
    • Setup QGenie’s Internet connection

      83
      • Setup Wired Internet

        83
      • Setup Wireless Internet

        83
      • Setup USB Internet

        84
    • Access QGeine’s contents

      86
  • myQNAPcloud Service

    88
    • Create myQNAPcloud ID

      88
    • Register QGenie to myQNAPcloud

      89
    • Unregister QGenie from myQNAPcloud

      90
  • Precautions

    90
    • General use

      90
    • Maintenance

      91
    • Notes on external storage

      91
  • Specifications

    92
• Troubleshooting

  95
  • Main unit

    95
    • QGenie does not turn on.

      95
    • The battery life is shorter than expected.

      95
    • The battery discharges very quickly, even when QGenie is off.

      95
    • The battery does not charge from a computer.

      95
    • The battery indicator icon does not appear as charging.

      95
    • It takes a long time to charge the battery.

      95
    • QGenie does not supply power to other devices.

      96
    • Heat

      96
      • This unit becomes warm.

        96
  • Charging

    96
    • The battery does not charge from a computer.

      96
    • The battery indicator lamp does not light while charging.

      96
    • The battery indicator lamp blinks while charging.

      97
    • It takes a long time to charge the battery.

      97
    • The wireless LAN function cannot be used while charging.

      97
  • Power bank

    97
    • This unit does not supply power to other devices.

      97
  • Wireless LAN connection

    98
    • Wireless LAN connection to a smartphone, tablet or computer cannot be established.

      98
    • I found two wireless names (SSIDs), both of which start with "QG" and I cannot determine which one should be used.

      98
    • The wireless LAN connection has stopped.

      99
    • The wireless LAN connection between this unit and a smartphone, tablet or computer is unstable.

      99
    • It takes a long time to establish a wireless LAN connection between this unit and a smartphone, tablet or computer.

      99
  • Internet connection

    100
    • Internet connection cannot be established.

      100
  • Other

    100
    • How many wireless networks (SSIDs) can be registered as the external access points for the Internet connection?

      100
    • How many users can connect to this unit at the same time?

      101
  • File operation

    101
    • Data playback/display

      101
      • Data cannot be played back or displayed.

        101
      • It takes time to play back or display data.

        101
      • What file formats are supported by "Qfile"?

        101
      • Files cannot be edited by "Qfile."

        101
      • The Camera Roll cannot be accessed (iOS device).

        101
    • Data copy

      102
      • It takes too long to copy data.

        102
      • Data cannot be copied to an Android device.

        102
      • Data cannot be copied to an iOS device.

        102
      • Data cannot be copied to a USB device (USB flash drive, etc.).

        102
      • Data cannot be copied to a SD card.

        103
    • Data delete

      103
      • Data in an Android device cannot be deleted.

        103
      • Data in an iOS device cannot be deleted.

        103
      • Data in a USB device (USB flash drive, etc.) cannot be deleted.

        103
      • Data in a SD card cannot be deleted.

        103
      • Data have been deleted by mistake.

        103
  • Supported SD cards and devices

    104
    • Which SD cards are supported?

      104
    • Which USB devices (USB flash drive, etc.) are supported?

      104
    • Which Android devices are supported?

      104
    • Which iOS devices are supported?

      104
  • USB connection to a computer

    104
    • This unit is connected to a computer with the USB cable but is not recognized.

      104
    • The battery indicator lamp lights orange.

      104
    • The wireless LAN connection has stopped after connect to PC

      105
  • myQNAPcloud

    105
    • I can't register my QGenie to myQNAPcloud

      105
  • "Qfile"

    105
    • "Qfile" cannot be installed.

      105
    • What file formats are supported by "Qfile"?

      105
    • Files cannot be edited by "Qfile."

      105
    • How can I check the version of "Qfile"?

      105
    • I can not login QGenie by Qfile

      105
  • Additional Information

    106
    • Resetting

      106
      • How can I use the RESET switch?

        106
    • Security setting for wireless LAN of this unit

      106
      • Is the security setting necessary?

        106
      • What security settings are available for wireless LAN of this unit?

        106
      • I have forgotten the password.

        106
  • System software update

    106
    • About update of the system software of this unit

      106
    • Update of the system software of this unit fails.

      107
  • USB cable

    107
    • The USB cable cannot be connected to this unit.

      107
• Customer Support

  108
• GNU GENERAL PUBLIC LICENSE

  110