ManualTable of ContentsVAIO® Notebook Quick Start1PCG-GR150/150K PCG-GR170/170K1Contents31 Welcome 532 Setting Up Your VAIO® Notebook 1133 Adding Memory 2734 About the Software on Your Notebook 3335 Troubleshooting 4336 Getting Help 574Welcome5Features6Exceptional performance6Portability6Sony audio and video quality6Multimedia features6Microsoft® Windows® operating system6Communications6Removable hard disk drive6Optical disc drive6Unpacking Your Notebook7Main unit7Rechargeable battery pack7Power cord7AC adapter7Weight saver7Documentation8VAIO® Notebook Quick Start8Microsoft® Windows Millennium Edition Getting Started or Microsoft® Windows 2000 Professional Edi...8Safety Information8Specifications Flyer8Software CDs8Microsoft® Word8Recovery CDs8Application Recovery CD(s)8Driver Recovery CD(s)8System Recovery CD(s)8Other8Registering Your Notebook9Sony Customer Support9Limited Warranty91 Make sure your notebook is connected to a phone line.92 Click the registration icon on the VAIO desktop.93 Enter the information requested on the first online registration form.94 Click the Next button to advance to the next form.95 Complete the remaining forms by clicking the Next button each time you complete a form.96 The notebook automatically transfers your registration information using your built-in modem an...9Setting Up Your VAIO® Notebook11Locating Controls and Ports12Front12Left13Right14Back15Bottom16Connecting a Power Source17Using the AC Adapter171 Plug the cable attached to the AC adapter into the DC In port on the notebook.172 Plug one end of the power cord into the AC adapter.173 Plug the other end of the power cord into an AC outlet.17Connecting the AC adapter17Notes on the AC Adapter17Using Battery Power18To insert the battery pack181 Push the battery bay cover down to open it.18Battery bay182 Insert the battery pack into the battery bay on the right side of the notebook.19Inserting battery pack193 Lift the battery bay cover up until it clicks into place.19To charge the battery pack191 Connect the AC adapter to the notebook.192 Insert the battery pack.193 When the battery is 85 percent full, the battery indicator turns off. This process takes 3 hour...19To view battery indicators20Battery indicators20To remove the battery pack211 Push the battery bay cover down to open it.212 Pull out the battery pack.21Removing the battery pack213 Push in and lift up the battery bay cover until it clicks.21Notes on the battery21Starting Your Notebook231 Slide the LCD lock lever in the direction of the arrow, and lift the cover.23Opening the notebook232 Press the power button on top of the notebook until the green power indicator turns on.23Power button233 If necessary, adjust the brightness controls for the LCD display as follows:24Shutting Down Your Notebook241 Click the Start button on the Windows® taskbar.242 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box.243 Select Shut Down.244 Click OK.245 Wait for your notebook to turn off automatically. The notebook is off when the power indicator ...246 Turn off any peripherals connected to your notebook.241 Close or end all operations as follows:242 Restart the notebook. You can restart your notebook by pressing Ctrl+Alt+Delete simultaneously.24Using Power Saving Modes25Normal Mode25Standby Mode25To activate Standby mode25To return to normal mode25Hibernate Mode25To activate Hibernate mode26To return to normal mode26Adding Memory27Precautions and Procedures28Models with 128MB Memory29Typical expansion memory configuration29Models with 256MB Memory29Typical expansion memory configuration29Removing a Memory Module301 Shut down your notebook and disconnect all peripheral devices, such as your printer.302 Unplug the notebook and remove the battery pack(s).303 After the notebook has cooled, loosen and remove the screw that secures the cover of the memory...30Removing the memory module cover304 Touch a metal object (such as the connector panel on the back of your notebook) to discharge an...305 Remove the memory module.30Removing memory module306 Tighten the screw on the memory bay cover.31installing a Memory Module311 Follow steps 1 to 4 of “Removing a Memory Module” on page30 for removing the preinstalled memory.312 Remove the new memory module from its packaging.313 Install the memory module by sliding it into the memory module slot. Press the module into plac...31Installing memory module314 Tighten the screw on the cover of the memory bay.31Viewing the amount of memory321 Restart the notebook, then click the Start button on the Windows taskbar.322 Select Programs, then select Sony Notebook Setup, and click Sony Notebook Setup.323 Click the “About This Computer” tab to view the amount of system memory. If the additional memo...32About the Software on Your Notebook33Overview of Software34Adobe Acrobat® Reader™34Adobe Systems, Inc. (http://www.adobe.com/)34Adobe Photoshop® Elements (Windows Me only)34Adobe Systems, Inc. (http://www.adobe.com/)34Adobe Premiere® LE (On selected models)34Adobe Systems, Inc. (http://www.adobe.com/)34America Online®34America Online, Inc. (http://www.aol.com/)34ArcSoft® PhotoPrinter™ 2000 Pro (Windows Me only)34ArcSoft, Inc. (http://www.arcsoft.com/ or http://www.photoisland.com/)34CompuServe® 200035CompuServe Interactive Services, Inc. (http://www.compuserve.com/)35DVgate™35Sony Electronics Inc. (http://www.sony.com/pcsupport/)35Easy CD Creator™ (On selected models)35Roxio, Inc. (http://www.roxio.com/en/support/)35Microsoft® Word35Microsoft Corporation (http://www.sony.com/pcsupport/)35MovieShaker™35Sony Electronics Inc. (http://www.sony.com/pcsupport/)35Netscape Communicator®36Netscape Communications Corporation (http://help.netscape.com/)36Norton AntiVirus™36Symantec Corporation (http://www.symantec.com/techsupp/)36OpenMG™ Jukebox (Windows Me only)36Sony Electronics Inc. (http://www.sony.com/pcsupport/)36PictureGear™36Sony Electronics Inc. (http://www.sony.com/pcsupport/)36PowerPanel36Sony Electronics Inc. (http://www.sony.com/pcsupport/)36Prodigy Internet®36Prodigy Communications Corporation (http://www.prodigy.com/)36Quicken® 200137Intuit, Inc. (http://www.intuit.com/support/)37QuickTime™37Apple Computer Inc. (http://www.apple.com)37RealJukebox®37RealNetworks Inc. (http://service.real.com/rjoptions.html)37RealPlayer®37RealNetworks Inc. (http://service.real.com/rjoptions.html)37RealProducer® G237RealNetworks Inc. (http://service.real.com/rjoptions.html)37Smart Capture37Sony Electronics Inc. (http://www.sony.com/pcsupport/)37Smart Connect (Windows 2000 only)38Sony Electronics Inc. (http://www.sony.com/pcsupport/)38Sound Forge® XP (On selected models)38Sonic Foundry, Inc. (http://www.sonicfoundry.com)38VAIO Action Setup38Sony Electronics Inc. (http://www.sony.com/pcsupport/)38VAIO Support Agent38Sony Electronics Inc. (http://www.sony.com/pcsupport/)38WinDVD®38InterVideo, Inc. (http://www.intervideo.com/jsp/Support.jsp/)38Using Your Recovery CDs39Using the Application Recovery CD(s)39To use the Application Recovery CD(s)391 Turn on your notebook. If your notebook is already on, close all applications.392 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical disc d...393 When the Application Recovery menu appears, select the icon for the application you want to res...39Using the Driver Recovery CD40To use the Driver Recovery CD(s)401 Turn on your notebook. If your notebook is already on, close all applications.402 When the Windows desktop appears, insert the Driver Recovery CD in the optical disc drive. Use ...40To repair software applications using VAIO Support Agent40Using the System Recovery CD(s)40To use the System Recovery CD(s)411 Insert the Sony System Recovery CD in the optical disc drive.412 Shut down your notebook as described in the “Shutting Down Your Notebook” on page24.413 Wait four seconds and turn on your notebook.414 Click OK to signify you have read and accept the Microsoft End-User License Agreement.415 When the System Recovery menu appears, follow the on-screen instructions to complete the recove...41If your notebook does not start from the Recovery CD411 Press the power button and hold it for more than four seconds to turn off the notebook.412 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc...413 Press the arrow keys to select the Exit menu.414 Press the arrow keys to select “Get Default Values” and then press the Enter key. The message “...415 Check that “Yes” is selected, then press the Enter key.416 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ...417 Check that “Yes” is selected, then press Enter. The notebook restarts from the Recovery CD.42Troubleshooting43Troubleshooting the Notebook44My notebook does not start.44My notebook starts but a BIOS error appears.441 Press F2. The BIOS Setup menu appears.442 Set the date (month/day/year). Press Enter.443 Press to select System Time, then set the time (hour: minute: second). Press Enter.444 Press to select Exit, then press to select Get Default Values. The message “Load default config...455 Select Yes and press Enter.456 Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and e...457 Select Yes, and then press Enter. The notebook restarts.45My notebook starts, but the message “Operating system not found” appears and Windows does not start.451 Turn off the notebook, and then remove the floppy disk.452 Restart the notebook and confirm that Windows starts properly.451 Turn off the notebook.452 Remove any peripheral devices connected to the notebook.453 Turn the notebook back on.454 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.455 Press the arrow keys to select the Exit menu.456 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def...457 Select Yes, then press Enter.458 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa...459 Select Yes, then press Enter. The notebook restarts.45My notebook stops responding or does not shut down.46My notebook does not enter the power saving mode I selected. (Windows Me only)471 Enable Deep Sleep is selected with a checkmark.472 The message “Standby function is enabled” is displayed. If the message reads “Standby function ...473 The message “Hibernate feature is enabled” is displayed. If the message reads “Hibernate featur...474 Click OK and restart your notebook.47The power management setting is not responding.471 Close all open applications.472 Restart the notebook by pressing Ctrl+Alt+Delete simultaneously and selecting Restart from the ...47The sound of my notebook’s fan is too loud.47Troubleshooting the LCD Screen48My LCD screen is blank.48My LCD screen continues to show the previous screen.48The image on my connected external display is not centered or sized properly.48I want to change the video resolution of my display.48I cannot switch the LCD display to TV, and vice versa.48Troubleshooting the Mouse and Touchpad49My mouse does not work.49My touchpad does not work properly.491 Press the Windows key and use the arrow keys to select Programs, and then Sony Notebook Setup.492 Select the Touchpad tab using the arrow keys.493 Select Enable Touchpad, and then press Enter.491 Press the Windows key and use the arrow keys to select Control Panel, and then Mouse.492 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign...49The pointer does not move while using the Touchpad or Mouse.50Troubleshooting Drives, PC Cards, and Peripheral Devices51My floppy disk drive (optional) cannot write to a floppy disk.51My optical disc drive is not playing my CD or DVD properly.51My optical disc drive tray does not open.52I cannot use Digital Video (DV) devices. The message “DV equipment seems to be disconnected or tu...52My PC Card is not working.52Troubleshooting Software53My software program stops responding or crashes.53When I click an application icon, the message “You must insert the application CD into your optic...53I cannot use the DVgate software.53Troubleshooting the Modem54My modem does not work.54My modem connection is slow.54Troubleshooting Audio55My speakers make no sound.551 Double-click System in Control Panel.552 Set the sound device to enable in Device Manager.55My microphone does not work.55Troubleshooting the Printer56I cannot print.56Getting Help57Support Options58VAIO Support Agent59VAIO Support Agent main window59Using the Quick Fix Wizard591 From the VAIO Support Agent main window, click the Quick Fix Wizard button. The Welcome window ...602 Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent Diagnostics” dialog box appears.603 Select the “Diagnose and fix my software” option.604 Select the software you wish to repair from the drop-down list.605 Next, select a date/time from the drop-down list that corresponds to the last time when the sof...606 Click Next to continue. Follow the instructions on the screen.60Quick Fix Wizard: Begin VAIO Support Agent Diagnostics dialog box60Using Common Solutions611 Click the Common Solutions button. The Common Solutions dialog box appears.612 Double-click on the desired category to expand and view available SupportActions.61Common Solutions dialog box (1st level)613 Click the resize arrows next to the SupportAction categories to expand or collapse the categories.62Common Solutions dialog box (2nd level)624 Select the appropriate SupportAction from the list.625 Click Run or double-click the desired SupportAction. The available SupportActions are shown in ...62About Automatic Updates62Agent Status Update63Update Notification63VAIO Support Agent Properties641 In the VAIO Support Agent main screen, select Tools, then select Properties. The VAIO Support A...642 Select one of three options to customize the automatic update feature.643 Click OK.64VAIO Support Agent Properties window64Using Support Central651 Connect to the Internet.652 From the VAIO Support Agent main window, click Support Central. The Support Central Welcome pag...65Support Central: Welcome page653 Click Enter Portal to begin using Support Central. First-time users will be asked to register w...65Support Central: Registration page66Support Central: Current Issues page67Support Central: Support Wizard page68Index69Size: 1.74 MBPages: 72Language: EnglishOpen manual
