User ManualTable of ContentsTable of contents4General information5About the ISDN gateway5Port and LED location5Figure 1: ISDN gateway front panel5LED behavior6Table 1: ISDN gateway LED behavior6Installing the ISDN gateway8Install the ISDN gateway into the MSE 8000 chassis81 Remove the blade or blanking blade from the slot into which you are going to install the ISDN gateway:8i Using a No.1 Phillips screwdriver, loosen the screws in the retaining latches with an anti-clockwise quarter turn.8ii Open both retaining latches on the front of the blade or blanking blade. When open, a retaining latch is at a 90 angle perpendicular to the front of the blade.8iii Slide out the blade or blanking blade.82 Open both retaining latches on the front of the ISDN gateway. When open, a retaining latch is at a 90 angle perpendicular to the front of the blade.83 Slide the ISDN gateway into the blade slot (as shown in Figure 2) until it stops.84 Simultaneously close both retaining latches on the blade (thereby engaging the connectors at the rear of the blade) to secure in the chassis as shown in Figure 3.85 Using a No.1 Phillips screwdriver, tighten the screws in the retaining latches with a clockwise quarter turn.9Figure 2: Inserting a blade into the chassis9Figure 3: Closing the retaining latches on the front of a blade9Connecting the ISDN gateway10Your ISDN connection10Outside North America10Within North America10Step one: Connect to Ethernet Port A10Step two: Connect to the ISDN ports10Initial configuration11Step one: Configure Ethernet Port A settings11Step two: Assign an IP address to the ISDN gateway11Configuring the ISDN gateway12Step one: Log in to the ISDN gateway121 To log in to the Log in to the Supervisor’s web interface.122 Go to Hardware > Blades and click the IP address of the ISDN gateway.123 Click Click here to log in, and then click Change log in and enter the user name admin with no password.12Step two: Set up the ISDN interfaces121 In the web interface, go to Settings > ISDN.122 Select the ISDN interface type to match that of your installation; E1 is typically used in the UK and mainland Europe, T1 (USA and Canada) in North America, and T1(Japan) in Japan.123 Complete the other settings as required by your network, referring to the online help for further information.124 Click Apply changes to save any changes you have made to the configuration.125 Restart the ISDN gateway (this is only necessary if you changed the ISDN configuration). To do this:12i Go to Settings > Shutdown, and click Shut down ISDN GW.12ii Confirm that you want to shut down the ISDN gateway.12iii Click Restart ISDN GW.126 When the ISDN gateway has restarted, log in to the web interface again, and go to Settings > ISDN ports.127 Complete the settings for ISDN Port 1 as required by your network, referring to the online help for further information. Note that all ISDN ports on the ISDN gateway are enabled by default.128 Click Apply changes to save your configuration changes to the ISDN port.129 If required, configure another ISDN port by selecting the port number from the numbered links at the top right of the ISDN port configuration page.12Step three: Configure an H.323 gatekeeper13Step four: Configure the dial plan13IP to ISDN dial plan setup131 In the web interface, go to Dial plan > IP to ISDN and click Add rule.132 For Condition, select Called number matches and enter the correct match for example 9(D*).133 For Action, select Call this number and enter $1.134 For Call type, select Telephone.135 Leave the other values unchanged. Click Add rule to add the rule to the dial plan.136 Repeat steps 1 to 5 to create a second dial plan to accept and forward the video calls with the correct format in Called number matches, for example 8(D*) and for Call type, select Video.13ISDN to IP dial plan setup141 Go to Dial plan > ISDN to IP, and click Add rule.142 For Condition, select Called number matches and enter the correct match for example D*(DD), which will match the last 2 digits of the dialed number. To match the last 3 digits, use D*(DDD).143 For Action, select Call this number and enter 59$1.144 For Call type, select Video.145 Leave the other values unchanged. Click Add rule to add the rule to the dial plan.141 Go to Dial plan > ISDN to IP, and click Add rule.142 For Condition, select Match any called number.143 For Action, select Enter the auto attendant + TCS-4.144 For Call type, select Video.145 Leave the other values unchanged. Click Add rule to add the rule to the dial plan.14Troubleshooting and technical support information15Calls fail to complete15Using the event log to help solve a problem15Getting more help161 Refer to the Technical FAQ and Troubleshooter sections of the web site. We keep both sections up to date with the latest information from our technical support team regarding the resolution of customer issues.162 Contact your reseller. Our resellers have a wealth of experience with our products and this is sometimes a quick way of solving a problem.163 If your query remains unsolved, there is a web form in the Support area of the web site that you can complete. Ensure that you provide all the details requested by the form to assist the technical support team in resolving your problem:16Pin outs17Table 2: Pin assignments for PRI ports17Figure 4: Pin numbering for PRI ports17Size: 1.77 MBPages: 18Language: EnglishOpen manual