Western Digital My Cloud EX4 User Manuals

Table of Contents

• WD® Service and Support

  2
  • Accessing Online Support

    2
  • Contacting WD Technical Support

    2
• Registering Your WD Product

  2
• Important User Information

  6
  • Important Safety Instructions

    6
  • Recording Your WD Product Information

    7
• Product Overview

  8
  • About the System

    8
  • About the Online Learning Center

    9
  • Package Contents

    10
    • Operating System

      10
    • Web Browsers

      11
    • Local Network

      11
    • Internet

      11
  • Pre-installation Instructions

    11
  • Handling Precautions

    11
  • Product Components

    12
    • Front View

      12
    • Back View

      13
• Getting Started

  14
  • Physically Connecting the Device

    14
    • LCD

      15
    • LEDs

      16
  • Getting Started Using Online Setup Software

    18
    • Downloading and Installing the Online Setup Software

      18
    • Connecting the Device to your Network

      20
    • Creating a Personal Cloud

      21
  • Getting Started Without Online Setup Software

    23
  • Accessing Content

    23
    • Mapping the Public Folder (Windows)

      24
• The Dashboard at a Glance

  25
  • Launching the Dashboard

    25
  • Accessing the Dashboard for the First Time

    26
  • The Dashboard Home Page

    28
    • Information Icons

      28
    • Navigation Icons

      28
    • Viewing Device Status and Making Updates on the Home Page

      30
    • Managing Alerts

      36
  • Obtaining Customer Support

    38
    • Requesting Automatic Support

      38
    • Creating and Saving a System Report

      38
    • Obtaining Other Support

      38
  • Common Tasks

    39
• Managing Users, Groups and Shares

  40
  • About Users

    40
    • Viewing Users

      41
    • Adding a Single User

      41
    • Adding Multiple Users

      43
    • Editing User Settings

      46
    • Updating a User Password

      46
    • Assigning Share Access to Users

      47
    • Assigning a Group to a User

      48
    • Quota Rules

      48
    • Assigning Quotas to a User

      48
    • Removing a User

      49
  • About Groups

    49
    • Viewing Groups

      49
    • Adding a Group

      50
    • Editing Group Settings

      51
    • Assigning Share Access to Groups

      51
    • Assigning Quotas to a Group

      52
    • Removing a Group

      52
  • About Shares

    53
    • Viewing a List of Shares

      53
    • Creating a New Share

      54
    • Editing Share Settings

      56
    • Making a Share Private

      56
    • Deleting a Share

      56
• Backing Up and Retrieving Files

  57
  • About Backups

    57
  • Managing a USB Device and USB Backups

    57
    • Connecting A USB Drive

      57
    • Creating a USB Backup

      58
    • Viewing the Details of a USB Backup Job

      59
    • Editing a USB Backup Job

      60
    • Deleting a USB Backup Job

      60
  • Remote Backups

    60
    • Creating a Remote Backup

      60
    • Viewing the Details of a Remote Backup Job

      63
    • Recovering a Remote Backup

      63
    • Deleting a Remote Backup

      64
  • Internal Backups

    64
    • Creating an Internal Backup

      64
    • Initiating an Immediate Internal Backup

      65
    • Modifying an Internal Backup Job

      65
    • Viewing Internal Backup Details

      65
    • Deleting an Internal Backup Job

      66
  • Cloud Backups

    66
    • Enabling ElephantDrive Cloud Backup

      66
    • Backing Up with ElephantDrive

      67
    • Enabling an Amazon S3 Cloud Backup

      69
• Managing Storage on the WD My Cloud EX4

  72
  • Storage Types

    72
  • RAID Storage

    72
    • Viewing the Current RAID Mode

      73
    • Changing the RAID Mode

      73
    • Auto-Rebuilding your RAID

      77
  • iSCSI Storage

    77
    • Creating an iSCSI Target

      78
    • Enabling / Disabling an iSCSI Target

      79
    • Modifying an iSCSI Target

      79
    • Deleting an iSCSI Target

      80
    • Enabling iSCSI iSNS Client

      80
  • Volume Virtualization

    81
    • Creating a Virtualized Volume

      82
    • Connecting a Virtualized Volume to a Target

      84
    • Modifying a Virtualized Volume

      85
  • Disk Status

    86
    • Viewing Hard Drive Information

      86
• Managing Apps on the WD My Cloud EX4

  88
  • About Apps

    88
  • Managing Apps

    88
    • Viewing Apps

      88
    • Adding an App

      89
    • Manually Adding an App

      90
    • Deleting an App

      91
    • Updating an App

      91
• Accessing Your Cloud Remotely

  93
  • Enabling Cloud Access for the WD My Cloud EX4 Device

    93
  • Configuring Cloud Access for a User

    93
  • Mobilizing Your Files with WD My Cloud EX4 Mobile Apps

    95
    • About WD Photos Mobile App

      95
    • Installing WD Photos on Your Mobile Device

      96
  • About WD My Cloud Mobile App

    97
    • Installing the WD My Cloud Mobile App

      98
  • WD My Cloud Desktop Application

    100
    • Installing WD My Cloud Desktop

      101
    • Launching WD My Cloud Desktop

      104
    • Accessing WD My Cloud Desktop

      105
• Playing/Streaming Videos, Photos, & Music

  106
  • Media Servers

    106
    • Media Server Overview

      106
    • iTunes Overview

      106
    • Media Types Supported

      107
  • Media Storage

    108
  • Enabling/Disabling DLNA and iTunes

    108
    • Enabling/Disabling DLNA

      108
    • Enabling/Disabling iTunes

      110
    • Adding Media Content to the Folders

      111
  • Accessing Your Personal Cloud Using Media Players

    112
    • WD Media Players

      112
    • Other Media Players

      112
    • DLNA Devices

      113
  • Accessing Your Personal Cloud Using iTunes

    113
    • Streaming Media in iTunes

      113
• Configuring Settings

  115
  • General

    115
    • Accessing the General Screen

      116
    • Device Profile

      116
    • Language and Clock

      117
    • Cloud Access

      118
    • Energy Saver

      120
    • Mac Backups

      121
    • Services

      122
  • Network

    124
    • Network Profile

      125
    • Network Services

      125
    • Network Workgroup (Windows)

      128
    • Remote Server

      129
    • Port Forwarding

      129
  • ISO Mounting

    130
    • Creating an ISO Image

      131
    • Creating an ISO Share

      132
    • Viewing the Details of an ISO Share

      133
    • Modifying an ISO Share

      134
    • Delete an ISO Share

      134
  • Media

    135
  • Utilities

    136
    • System Diagnostics

      136
    • System Restore

      137
    • System Configuration

      137
    • Device Maintenance

      138
    • Scan Disk

      138
    • Format Disk

      138
  • Notifications

    139
    • Notification Email

      140
    • Notification Display

      141
  • Firmware Update

    141
    • Auto Update

      142
    • Available Updates

      142
    • Manual Update

      143
• Appendix

  144
  • Appendix A: WD My Cloud EX4 Quick User Guide

    144
    • Logging into WD My Cloud EX4

      144
    • The Dashboard Home Page

      145
  • Appendix B: Joomla Setup Guide

    149
    • Requirements

      149
    • Setting Up Joomla

      149
  • Appendix C: phpBB Setup Guide

    153
    • Requirements

      153
    • Setting Up phpBB

      153
  • Appendix D: Supported RAID Modes

    158
  • Appendix E: RAID Migrations

    158
  • Appendix F: Safe Mode Firmware Update Procedures

    159
• Regulatory and Warranty Information

  160
  • Regulatory Compliance

    160
    • Federal Communications Commission (FCC) Class B Information

      160
    • FCC Requirements, Part 15

      160
    • ICES/NMB-003 Compliance

      160
    • Safety Compliance

      160
    • CE Compliance for Europe

      160
    • GS Mark (Germany only)

      160
    • KC Notice (Republic of Korea only)

      161
    • Environmental Compliance (China)

      161
  • Warranty Information (All Regions Except Australia/New Zealand)

    161
    • Obtaining Service

      161
    • Limited Warranty

      161
  • Warranty Information (Australia/New Zealand only)

    162
    • Warranty

      162
    • Obtaining Service

      163
• Index

  164