Western Digital Sentinel RX4100 Small Business Storage Server WDBLVH0120KBK User Manuals

Table of Contents

• WD® Service and Support

  2
• WD Guardian Services

  2
  • Accessing Online Support

    2
  • Contacting WD Technical Support

    3
  • Registering Your WD Product

    3
• Important User Information

  7
  • Important Safety Instructions

    7
  • Handling Precautions

    8
  • Recording Your WD Product Information

    8
  • About This Guide

    8
• Product Overview

  9
  • Getting to Know Your WD Sentinel RX4100 Server

    9
  • Key Features

    9
    • Package Contents

      12
  • System Requirements and Compatibility Information

    13
  • Technical Specifications

    14
  • Product Views

    15
  • Indicators

    16
    • LEDs

      17
  • Where to Find Help

    18
• Connecting the Server and Getting Started

  19
  • User Roles and Responsibilities

    19
  • How the WD Sentinel RX4100 Fits into Your Office

    21
  • Connecting the WD Sentinel RX4100 Server to Your Network (Preferred Method)

    21
  • Connecting the WD Sentinel RX4100 Server from a Client Computer (Optional Method)

    22
  • Setting up your WD Sentinel Server (one time only)

    23
  • Connecting your Computers

    26
    • Important Steps

      26
    • Connecting a Windows PC

      26
    • Connecting a Mac

      29
  • Rebooting the WD Sentinel Server

    32
• Managing the WD Sentinel Server (Dashboard)

  34
  • Setting up WD Sentinel Server & Connecting Computers

    34
  • Accessing the Dashboard

    34
    • To access the Dashboard from the Server:

      34
    • To access the Dashboard (Windows):

      35
    • To access the Dashboard (Mac):

      35
  • Adding a User Account

    37
  • Performing Dashboard Tasks

    39
  • Using the Home Page

    39
    • Home Page Tabs

      40
    • Home Page Tasks Pan el

      40
  • Managing User Accounts

    40
  • Managing Computers and Backups

    41
  • Managing Server Folders and Hard Drives

    41
  • Monitoring Add-ins

    41
  • Monitoring System Health and Alerts

    41
    • Health Tab

      42
    • Health Tasks

      43
  • Updating Software

    45
    • Manual Updates of WD Software

      45
    • Setting Global Alerts

      46
    • Setting Email Alerts

      47
    • Automatic Updates of WD Software

      49
    • Updating Microsoft Software

      49
  • Managing Server Settings

    49
    • General

      50
    • Media

      50
    • HomeGroup

      50
    • Remote Web Access

      50
    • Domain

      51
  • Shutting Down the Server

    51
• Managing Storage on the WD Sentinel Server

  52
  • WD Sentinel Server RAID Storage

    52
  • Using USB Storage

    53
• Using the WD Sentinel Server’s Features

  55
  • Using the Launchpad (Internal Users)

    55
    • Accessing the Launchpad

      55
    • Selecting Launchpad Options (Windows PC or Mac Computer)

      58
    • Managing the Launchpad

      59
  • Accessing Shared Folders Over Your Network

    62
    • Launchpad (Windows)

      62
    • Launchpad (Mac)

      62
  • Accessing Computers and Shared Folders Remotely

    63
    • Remote Web Access Home Page

      64
  • Backing up (Windows PC)

    64
    • Scheduling Automatic Backups (Dashboard only)

      65
    • Initiating Backups

      65
  • Backing up with Time Machine (Mac)

    67
    • Scheduling Automatic Backups (Time Machine)

      67
  • Recovering/Restoring (Windows PC)

    70
    • Restoring Windows PC Computers (Bare Metal Restore)

      70
  • Recovering/Restoring (Mac)

    71
  • Backing up your WD Sentinel Server

    72
  • Recovering the WD Sentinel Server to Factory Defaults

    72
    • Requirements

      72
    • Create a Virtual DVD

      73
    • Run the Virtual DVD

      73
    • Unlock my drives

      74
    • Recreating the storage

      76
    • Performing a Recovery

      78
• Best Practices

  87
  • Setting up the WD Sentinel RX4100

    87
  • Setting up Client Computers

    87
  • Using the WD Sentinel RX4100 Efficiently

    87
  • Replacing Drives

    88
  • Sharing Files with External Users

    88
  • Shutting Down

    88
• Troubleshooting

  89
  • First Steps Checklist

    89
  • Specific Problems and Corrective Actions

    89
    • LEDs do not light up

      89
    • Connecting to Shared Folders on a WD Sentinel server from a Windows PC on which Launchpad is not installed

      89
    • Cannot access Windows PCs via Remote Access

      90
• Managing iSCSI Storage

  91
  • iSCSI Overview

    91
  • iSCSI Roles

    91
  • Managing iSCSI Targets

    91
    • Create an iSCSI Target

      92
    • Edit an iSCSI Target

      93
    • Disable an iSCSI Target

      94
    • Enabling an iSCSI Target

      94
    • Deleting an iSCSI Target

      95
    • Exporting an iSCSI Target

      95
    • Importing an iSCSI Target

      95
• Regulatory and Warranty Information

  96
  • Regulatory Compliance

    96
    • FCC Class A Information

      96
    • ICES/NMB-003 Compliance

      97
    • Safety Compliance

      97
    • CE Compliance for Europe

      97
    • Environmental Compliance (China)

      98
    • Obtaining Service

      98
  • Limited Warranty

    98
  • GNU General Public License (“GPL”)

    99
• Appendix

  100
  • Hardware Replacement Procedures

    100
  • Before You Begin

    100
  • Installing the WD Sentinel Bezel

    101
    • Installing the WD Sentinel Bezel

      101
  • Replacing a Hard Drive

    102
    • Replacing a Hard Drive

      102
  • Removing the Unit Cover

    104
    • Removing the Unit Back Cover

      104
    • Removing the Unit Front Cover

      105
  • Replacing the Internal Power Supply

    106
    • Replacing the Internal Power Supply

      106
  • Replacing a Server Fan

    108
    • Replacing a Server Fan

      108
  • Replacing the Riser Card

    110
    • Replacing a Riser Card

      110
  • Replacing the Mid-plane Card

    111
    • Replacing a Mid-plane Card

      111
  • WD Sentinel RX4100 Administrator Reference Sheet

    112
• Index

  113