Western Digital wdbaab3200ach User Manuals

Table of Contents

• Table of Contents

  3
• WD Service and Support

  2
  • Accessing Online Support

    2
  • Contacting WD Technical Support

    2
    • 1 About Your WD Drive 1

      3
    • 2 Connecting the Drive and Getting Started 5

      3
    • 3 Backing Up Your Computer Files 13

      3
    • 4 Retrieving Backed Up Files 21

      3
    • 5 Locking and Unlocking Your Drive 26

      3
    • 6 Managing and Customizing Your Drive 31

      4
    • 7 Checking Drive Health 43

      4
    • 8 Using the Drive with Windows 45

      4
    • 9 Troubleshooting 52

      4
    • 10 Appendix 53

      4
    • 11 Index 56

      5
• About Your WD Drive

  6
  • Major Features of the Drive

    6
  • Kit Contents

    7
    • My Passport for Mac Ultra-portable Hard Drive

      7
  • Optional Accessories

    7
  • Compatibility

    8
  • Drive Format

    8
  • Physical Description

    8
    • LED

      8
    • USB 2.0 Interface

      9
  • Registering Your WD Product

    9
  • Handling Precautions

    9
• Connecting the Drive and Getting Started

  10
  • Connecting the Drive

    10
    • Figure 1. Connecting the My Passport Drive with USB Micro Cable

      10
    • 1. Turn on your computer.

      11
      • Figure 2. Using an Optional My Passport Dock to Connect the My Passport Drive

        11
    • 2. To connect directly to your computer, connect the USB cable as shown in Figure 1 on page 5.

      11
    • 3. To connect to your computer using a My Passport Dock, connect the USB cable of the dock to the computer, as shown in Figure 2.

      11
  • Installing the Drive

    11
    • Installing on a Mac OS X Tiger/Leopard/Snow Leopard

      11
      • 1. Turn on your computer.

        11
      • 2. Connect the drive’s USB cable as shown in Figure 1 or Figure 2. The WD SmartWare CD displays on the desktop and is listed under Devices in Finder.

        11
      • 3. Double-click the WD SmartWare virtual CD.

        12
      • 4. Mac OS X Leopard and Snow Leopard only: A message asks whether you want to use the My Passport drive to back up with Time Machine. If you do not want to use it, click Cancel. If you do want to use the Time Machine backup software, click Use as Bac...

        12
      • 5. Continue to “Enhancing Performance with WD +TURBO” on page 8 (optional) and then “Getting Started With WD SmartWare Software” on page 9.

        12
    • Enhancing Performance with WD +TURBO

      13
      • 1. Double-click the WD SmartWare icon on the desktop.

        13
      • 2. Double-click the extras folder.

        13
      • 3. Double-click the WD +TURBO Installer icon.

        13
      • 4. On the WD +TURBO Driver Installer screen, click Install.

        13
      • 5. To accept the license agreement, click Accept.

        13
      • 6. A message informs you that installing the drivers requires you to restart your computer to make them active. If you want to proceed, click Yes.

        13
      • 7. In the Password box, enter the password you normally enter to access this Mac.

        14
  • Getting Started With WD SmartWare Software

    14
    • Figure 3. Initial Backup Screen

      15
    • Figure 4. Initial Drive Settings Screen

      15
    • Figure 5. Home Screen

      16
  • WD SmartWare Overview

    16
  • WD SmartWare Home Screen

    16
  • Viewing the Info/Online Help Topics

    17
• Backing Up Your Computer Files

  18
  • About Backing Up Your Computer Files

    18
    • Figure 6. Backup Screen

      19
  • Backing It All Up

    20
    • a. Saving and closing all of your open files.

      20
    • b. Closing all running applications—including your e-mail program and web browser.

      20
    • a. Click the Home tab to display the Home screen.

      21
    • b. Click the WDStore link in the WD Online box to view the Western Digital Online Store website.

      21
    • c. Click External Hard Drives and select the best drive to suit your future requirements.

      21
  • Advanced Backup Capabilities

    21
    • Selecting Specific Content to Back Up

      22
    • Changing the Backup Software Settings

      23
      • Figure 7. Settings Screen

        23
      • Figure 8. Software Settings Screen

        24
      • Specifying the Number of Backup Versions

        24
      • Pausing Backups Until Your Computer is Idle

        25
• Retrieving Backed Up Files

  26
  • About Retrieving Files

    26
  • Retrieving a File/Folder

    26
    • a. Select the To the Original Places option.

      26
    • b. Click Select Files to display the Select content to retrieve... screen (see Figure 11 on page 23) and proceed to step 4 on page 23.

      26
    • a. Select the In the Retrieved Content Folder option.

      26
    • b. If you want to specify a different retrieve folder, click Browse and use the browse function to identify the new retrieve folder.

      26
    • c. Click Apply to save and implement the new retrieve folder.

      26
    • d. Click Select Files to display the Select content to retrieve... screen (see Figure 11 on page 23) and proceed to step 4 on page 23.

      26
      • Figure 9. Retrieve Screen

        27
      • Figure 10. Select a Destination for Retrieved Files Screen

        27
      • Figure 11. Select Content to Retrieve Screen

        28
      • Figure 12. Retrieve Files Selection Box

        28
  • Retrieving a Folder

    29
  • Retrieving All of Your Content

    29
  • Retrieving Files Directly from the Drive

    30
• Locking and Unlocking Your Drive

  31
  • Password Protecting Your Drive

    31
    • Figure 13. Drive Settings Screen

      32
  • Unlocking Your Drive

    33
    • Unlocking Your Drive With the WD SmartWare Software

      33
    • Unlocking Your Drive Without the WD SmartWare Software

      34
  • Turning Off the Drive Lock Feature

    35
  • Changing Your Password

    35
    • a. Type your new password in the New password box.

      35
    • b. Retype your new password in the Verify password box.

      35
    • c. Type a hint to help remind yourself of your new password in the New password hint box.

      35
• Managing and Customizing Your Drive

  36
  • Launching WD SmartWare Software

    36
  • Safely Dismounting the Drive

    38
    • 1. You can safely dismount the drive from a Mac in two ways:

      38
    • 2. To ensure that all data has been written before you physically disconnect the drive, dismount the virtual CD as described in the next section.

      38
    • 3. Wait for the drive icon to disappear before disconnecting the drive from the system.

      38
  • Dismounting the Virtual CD

    38
    • 1. Click the WD SmartWare icon to display a list of drives.

      39
    • 2. Select the My Passport whose VCD you want to dismount, and then on the submenu, click Unmount CD.

      39
  • Displaying the Status and Serial Number of the Drive

    39
    • 1. Click the WD SmartWare icon to display a list of drives.

      39
    • 2. Select the My Passport. The submenu displays the serial number of the drive, the space available (if the drive is unlocked), and other options.

      39
    • 3. If the WD SmartWare software has been installed and the drive is locked:

      39
      • a. Click Unlock Drive.

        39
      • b. Type the password you set up to unlock the software and click the Unlock button.

        39
  • Unlocking the Drive Manually

    40
    • WD SmartWare Software is Not Available

      40
      • 1. Double-click the WD SmartWare virtual CD on the desktop.

        40
      • 2. Double-click the DriveUnlock icon.

        40
      • 3. Enter your password and click the Unlock button. If you do not remember your password, click the arrow to the left of Password Hint to reveal the hint.

        40
      • 4. Click Unlock to unlock your drive.

        40
      • 5. At the Your drive is now unlocked prompt, click Exit to close the WD SmartWare Drive Unlock screen. The WD SmartWare Home screen displays.

        40
    • Your Computer Is Woken From Sleep Mode

      41
      • 1. Right-click the WD SmartWare icon .

        41
      • 2. Select the drive and then Unlock Drive.

        41
      • 3. The WD SmartWare Drive Unlock screen displays. Enter your password and click the Unlock button.

        41
  • Customizing Your Software Settings

    41
    • Specifying a Different Retrieve Folder

      42
    • Setting the Preferences Options

      43
  • Customizing Your Drive Settings

    44
    • Registering Your Drive

      45
    • Setting the Drive Sleep Timer

      46
    • Erasing Your Drive

      46
  • Updating Your Software

    47
  • Uninstalling the WD SmartWare Software

    47
    • 1. Double-click the WD SmartWare virtual CD on the desktop or WD SmartWare in the Applications list.

      47
    • 2. Click the extras folder and then the WD SmartWare Uninstaller folder.

      47
    • 3. Double-click the WD SmartWare Uninstaller icon to display a Western Digital pop-up screen.

      47
• Checking Drive Health

  48
• Using the Drive with Windows

  50
  • Reformatting the Drive

    50
  • Installing on Windows XP

    51
    • 1. After you physically connect the drive as shown in Figure 1 and Figure 2, the Found New Hardware Wizard screen displays. Click Cancel to bypass the wizard. The WD SmartWare software will install the appropriate driver for this drive.

      51
      • Figure 14. Found New Hardware Wizard

        51
    • 2. If Autorun (AutoPlay) is disabled on your computer, install the software manually:

      51
      • a. Open My Computer.

        51
      • b. Double-click the WD SmartWare virtual CD, which is listed under Devices with Removable Storage.

        51
      • c. Continue to “Getting Started With WD SmartWare Software” on page 9.

        52
  • Installing on Windows Vista/Windows 7

    52
    • 1. If Autorun (AutoPlay) is enabled on your computer:

      52
      • a. On the Found New Hardware screen, click Cancel.

        52
        • Figure 15. Found New Hardware Screen

          52
      • b. In the AutoPlay screen, click the Run WDSmartWare.exe button:

        53
        • Figure 16. AutoPlay Screen

          53
      • c. Continue to “Getting Started With WD SmartWare Software” on page 9.

        53
    • 2. If Autorun (AutoPlay) is disabled on your computer:

      53
      • a. If the Found New Hardware screen (Figure 15 on page 47) appears, click Cancel.

        53
      • b. Double-click the WD SmartWare virtual CD.

        54
    • 3. Continue to ““Getting Started With WD SmartWare Software” on page 9”.

      54
  • Managing the Drive on Windows

    54
  • Launching WD SmartWare Software

    55
  • Checking Status and Temperature

    55
  • Monitoring Icon Alerts

    56
  • Disconnecting the Drive Safely

    56
    • 1. Right-click the WD SmartWare icon in the system tray, and then click Safely remove My Passport for Mac USB HDD. You may hear the drive power down as the Power LED flashes.

      56
  • Uninstalling the WD SmartWare Software

    56
    • Windows XP

      56
      • 1. Click Start > Control Panel.

        56
      • 2. Double-click Add or Remove Programs.

        56
      • 3. Select WD SmartWare and click Remove.

        56
      • 4. Click Yes at the Are you sure... prompt.

        56
    • Windows Vista or Windows 7

      56
      • 1. Click Start > Control Panel.

        56
      • 2. Double-click Programs and Features.

        56
      • 3. Click WD SmartWare or the WD SmartWare icon and click Uninstall/Change at the top of the screen.

        56
      • 4. Click Yes at the Do you wish to proceed... prompt.

        56
• Troubleshooting

  57
  • Installing, Partitioning, and Formatting the Drive

    57
  • Frequently Asked Questions

    57
    • Q: Why does the drive not power up?

      57
    • A: Be sure the drive is plugged in to a power source. A special cable may be needed for computers with limited bus power. For more information in the U.S., visit our Web site at store.westerndigital.com. Outside the U.S., contact WD Technical Support...

      57
    • Q: Why is the drive not recognized under My Computer or on the computer desktop?

      57
    • A: If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are install...

      57
    • Q: Why won't my computer boot when I connect my USB drive to the computer before booting?

      57
    • A: Depending on your system configuration, your computer may attempt to boot from your WD portable USB drive. Refer to your system’s motherboard BIOS setting documentation to disable this feature or visit support.wdc.com and see Knowledge Base answ...

      57
    • Q: Why is the data transfer rate slow?

      57
    • A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 2.0 adapter card or a system that does not support USB 2.0.

      57
    • Q: How do I determine whether or not my system supports USB 2.0?

      57
    • A: Refer to your USB card documentation or contact your USB card manufacturer.

      57
    • Q: What happens when a USB 2.0 device is plugged into a USB 1.1 port or hub?

      57
    • A: USB 2.0 is backward-compatible with USB 1.1. When connected to a USB 1.1 port or hub, a USB 2.0 device operates at the USB 1.1 full speed of up to 12 Mbps. If your system includes a PCI slot, you can achieve Hi-Speed USB transfer rates by installi...

      57
• Appendix

  58
  • Regulatory Compliance

    58
    • FCC Class B Information

      58
    • ICES-003/NMB-003 Statement

      58
    • Safety Compliance

      58
    • CE Compliance For Europe

      58
    • KCC Notice (Republic of Korea only)

      58
  • Environmental Compliance (China)

    59
  • Warranty Information

    60
    • Obtaining Service

      60
    • Limited Warranty

      60
• Index

  61
  • A

    61
  • B

    61
  • C

    61
  • D

    61
  • E

    61
  • F

    61
  • H

    61
  • I

    61
  • K

    61
  • L

    61
  • M

    61
  • O

    61
  • P

    61
  • Q

    61
  • R

    61
  • S

    62
  • T

    62
  • U

    62
  • V

    62
  • W

    62