Samsung SCX-6545N Series Manual De Usuario

Troubleshooting

The following situations are PS language specific and may occur when 

several printer languages are being used.

•

Check if the machine is printing received 

data. If so, scan the document after the 

received data has been printed.

•

Graphics are scanned more slowly than text.

•

Communication speed slows in scan mode 

because of the large amount of memory 

required to analyze and reproduce the 

scanned image. Set your computer to the 

ECP printer mode through BIOS setting. It 

will help to increase the speed. For details 

about how to set BIOS, refer to your 

computer user’s guide.

Message appears on 
your computer 
screen:
•

“Device can't be 

set to the H/W 

mode you want.”

•

“Port is being used 

by another 

program.”

•

“Port is Disabled.”

•

“Scanner is busy 

receiving or 

printing data. 

When the current 

job is completed, 

try again.”

•

“Invalid handle.”

•

“Scanning has 

failed.”

•

There may be a copying or printing job in 

progress. Try your job again when that job is 

finished, try your job again.

•

The selected port is currently being used. 

Restart your computer and try again.

•

The printer cable may be improperly 

connected or the power may be off.

•

The scanner driver is not installed or the 

operating environment is not set up properly.

•

Ensure that the machine is properly 

connected and the power is on, then restart 

your computer.

•

The USB cable may be improperly 

connected or the power may be off.

Check your system requirements. Samsung 
Scan Manager

 works in Window and 

Macintosh (See "System requirements" on 

page 26.)

•

Unplug the power cord and plug it in again. 

•

Ensure that there is power being supplied to 

the electrical outlet.

•

Check that the phone line is properly 

connected.

•

Check that the phone socket on the wall is 

working by plugging in another phone.

Make sure that the numbers are stored in 

memory correctly. Print a Fax Phone Book 

list. (See "Setting up a fax phonebook" on 

•

Make sure that the paper is not wrinkled and 

you are inserting it in correctly. Check that 

the original is the right size, not too thick or 

thin.

•

Make sure that the DADF is firmly closed.

•

The DADF rubber pad may need to be 

replaced. Contact a service representative.

•

The receiving mode should be set to Fax.

•

Make sure that there is paper in the tray.

•

Check to see if the display shows any error 

message. If it does, clear the problem.

•

Make sure that the original is loaded in the 

DADF or on the scanner glass. 

•

Check the fax machine you are sending to, 

to see if it can receive your fax.

•

The fax machine sending you the fax may 

be faulty. 

•

A noisy phone line can cause line errors. 

•

Check your machine by making a copy. 

•

The toner cartridge may be empty. Replace 

the toner cartridge. (See "Replacing the 

The fax machine sending the fax had a 

temporary document jam. 

Check your scan unit for marks and clean it. 

The other fax machine may be turned off, out 

of paper, or cannot answer incoming calls. 

Speak with the other machine operator and 

ask her/him to solve out the problem.

There may not be enough memory space to 

store the fax. If the display shows the low Fax 
memory is full. Print or remove received fax 
Job

 message, delete any faxes you no longer 

need from the memory and then try to store the 

fax again. Please call for service.

You may have chosen the wrong paper 

settings in the user option setting. For details 

about paper settings. (See "Setting the paper