BlackBerry Q5 Manual De Usuario

Some of the data from my previous device isn't on my new device

The type of device you transferred data from and the version of device software on your previous device determines what 
data can be transferred to your new device. For a list of the type of data that is transferred, visit 

.

Try any of the following:

• Check that your personal email accounts have been set up. Email accounts aren't transferred and need to be set up in 

the BlackBerry Hub on the device.

• Check that your work email accounts have been set up. For a Microsoft Exchange ActiveSync email account on a 

BlackBerry Enterprise Server, contact your administrator for the information required to activate the account.

• Look for memos and tasks in the BlackBerry Remember app.
• Transfer apps by downloading them from the BlackBerry World storefront.

I can't transfer items using my media card

Try any of the following:

• Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your 

desktop computer. Format your media card or purchase a new media card. Save the items that you backed up to the 
media card and then try transferring the items again.

• Use BlackBerry Link to transfer your info from one device to another. To download BlackBerry Link, on your computer, 

 and select the Windows or Mac option.

Display

Change your backlighting

1.

On the home screen, swipe down from the top of the screen.

2.

Tap 

 Settings > Display.

3.

To adjust the brightness, move the slider back and forth.

Change your font size

1.

On the home screen, swipe down from the top of the screen.

2.

Tap 

 Settings > Display.

User Guide

Get started

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