Black Box ME759C-RJ45 Manual De Usuario

6. Troubleshooting

If you determine that your Multi-Function LD Card is malfunctioning, do not
attempt to alter or repair it. Contact your supplier. The problem might be
solvable over the phone.

Before you do, make a record of the history of the problem. Your supplier

will be able to provide more efficient and accurate assistance if you have a
complete description, including:

• The nature and duration of the problem.

• When the problem occurs.

• The components involved in the problem.

• Any particular application that, when used, appears to create the problem

or make it worse.

If you need to transport or ship your Multi-Function LD Card:

• Package it carefully. We recommend that you use the original container.

• Before you ship a unit for repair or return, contact your supplier to 

get a Return Authorization (RA) number, and make sure you include
everything you received with the unit when you ship it.