Cisco Systems 4300E Manual De Usuario

The motion detection feature does not send e-mail alerts.

The e-mail alert feature is not properly configured or the SMTP server that the IP 

camera uses to send the e-mail may be filtering e-mail to prevent spam from being sent from your 
server.

Configure e-mail alerts as described in the 

. Try using a different SMTP server or contact your ISP to see if SMTP access 

is being blocked.

The motion detection feature is configured but video files that are provided in e-mail alerts do 

not show moving objects.

The motion detection feature does not actually detect motion. It compares frames to 

see if they are different. Major differences between frames are assumed to be caused by moving 
objects, but the motion detector can also be triggered by sudden changes in light level or movement 
of the IP camera itself.

Try to avoid situations with sudden changes in light level and do not bump or 

move the IP camera. The motion detection feature works best when the IP camera is mounted 
securely in locations where there is steady. This feature may not work properly if the IP camera is 
outdoors.

Blurry images when viewing video.

The lens may be dirty, back focus may not be adjusted properly, or video settings may 

not be configured for optimal clarity.

Clean the lens on the IP camera. Adjust the back focus as described in the 

. Configure options for video as 

described in the 

.