Viewsonic CDE5501 Manual De Usuario

54

Remote control is out of 

order

1.  Check whether something is obstructing the 

display’s remote control receiver.

2.  Check whether the batteries in the remote control 

are installed correctly.

3.  Check whether the batteries need to be replaced.

The unit turns of unexpect-

edly

1.  Check whether Sleep mode is enabled.
2.  Check if there is a power outage in your area.
3.  Turn on the display and see if the problem is with 

the signal and control system.

No PC signal

1.  Check the display settings.
2.  Check the display resolution.
3.  Adjust the Hs & Vs (synchronization) settings using 

the OSD menu.

Background streaking

1.  Choose auto adjust.
2.  Adjust clock and phase.

False color

1.  Check the VGA connection.
2.  Adjust chroma, brightness and contrast settings.

Unsupported format

1.  Choose auto adjust.
2.  Adjust clock and phase settings.

Touch function does not 

work

1.  Check that drivers are installed correctly.
2.  Reinstall driver.
3.  Check setup and align it.
4.  Check whether the touch pen is working properly.

No picture / No sound

1.  Check POWER status.
2.  Check the signal cable.
3.  Check that the internal PC is installed correctly.

Picture trembling

1.  Check the signal cable.
2.  Check if other electronics are interrupting the 

signal.