Canon IXUS 500 HS Manual De Usuario

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If you think there is a problem with the camera, first check the following. If the 
items below do not solve your problem, contact a Canon Customer Support 
Help Desk.

Confirm that you are using the correct type of battery, and that there is sufficient charge 
(p. 201).

Confirm that the battery is inserted facing the correct way (p. 15).

Confirm that the memory card cover and battery cover are fully closed (pp. 15, 16).

Dirty battery terminals reduce battery performance. Try cleaning the terminals with a 
cotton swab and reinserting the battery a few times.

Battery performance decreases at low temperatures. Try warming the battery a little by 
putting it in your pocket, for example, with the terminal cover on.

If these measures do not help and the battery is still depleted soon after charging, it has 
reached the end of its life. Purchase a new battery.

Do not open the memory card cover or battery cover while the camera is on. Close the 
cover, turn the camera on, and then turn it off again (pp. 15, 16).

Battery swelling is normal and does not pose any safety concerns. However, if battery 
swelling prevents the battery from fitting in the camera, contact a Canon Customer 
Support Help Desk.

Camera images look distorted or not displayed on a TV (p. 176).

In Playback mode (p. 20), press the shutter button halfway (p. 37).

Strange display on the screen under low light (p. 38).
Strange display on the screen when shooting.

Note that the following display problems are not recorded in still images but are recorded 
in movies.

The screen may flicker and horizontal banding may appear under fluorescent or LED 
lighting.

h flashes on the screen when the shutter button is pressed, and shooting is 

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