Avaya 03-300430 Manual De Usuario

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Communication Manager Maintenance-Object Repair Procedures
1238 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
System Technician-Demanded Tests:
Descriptions And Error Codes
EXP-PN does not support demand testing. A demand reset can be executed to perform a 
demand reset on a PN by using reset port-network P level 1 or 2 (P is the port 
network’s number, and 1 or 2 specifies the reset level).
PN Cold Restart (#955)
PN Cold Restart, or PN Reset Level 2, reset port-network P level 2 is used as a 
recovery mechanism for a PN that has been taken out of service. It is executed as a result of PN 
recovery escalation when a Warm Restart is not possible, or as a result of a system technician 
demanded PN restart. Once a PN has gone out of service, a PN Cold Restart is required to 
bring it back into service.
This is the most severe of the PN restarts, and users will experience a service outage. For the 
first 30 seconds after the occurrence of an event that requires a restart, every stable call is 
preserved (although new calls will be denied). All calls terminating in the PN are then dropped, 
and PN users are not able to place new phone calls during the restart. All PN hardware will also 
be re-initialized during this restart. The restart takes no longer than 2 minutes with service being 
restored much quicker in a typical restart situation.
Table 419: Test #955 PN Cold Restart 
Error 
Code
Test 
Result
Description / Recommendation
1386
ABRT
The system link to this PN is unavailable and cannot be used. This reset 
cannot be executed without the link being operational.
1. Refer to SYS-LINK and resolve the link problem.
2100
ABRT
Could not allocate the necessary system resources to execute this reset.
2000
ABRT
Response to a request made in the internal portion of this reset procedure 
was not received within the allowable time period.
2500
ABRT
Internal system error
1. Retry the command at 1-minute intervals up to 3 times.
FAIL
Internal system error
1. Retry the command at 1-minute intervals up to 3 times.
PASS
The PN Cold Restart procedure completed successfully.