Genie H Manual De Usuario

22

1. READ AND FOLLOW ALL INSTRUCTIONS.

2. Never let children operate or play with the door controls. Keep the remote control away from children.

3. Always keep the moving door in sight and away from people and objects until the door is completely

closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.

4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

5. Test operator monthly. The door MUST reverse on contact with a 1

1

/

2

" high object 

(or a 2" x 4"

board laid flat) at the center of the doorway on the floor. After adjusting either the force or the limit of
travel, retest the door Opener. Failure to adjust the Opener properly may cause severe injury or death.

6. When possible, use the emergency release only when the door is closed. Use caution when using this

release with the door open. Weak or broken springs are capable of increasing the rate of door closure
and increasing the risk of severe injury or death.

7. KEEP DOORS PROPERLY BALANCED. See Owner’s Manual. An improperly balanced door increases

the risk of severe injury or death. Have a qualified service person make repairs to cables, spring 
assemblies, and other hardware.

8.

1. Door springs and hardware.

•

Do not operate garage door automatically or 
manually if springs are broken. 

–

CONTACT A PROFESSIONAL FOR SERVICE.

2. Door balance.

•

Close the door.

•

Pull emergency release knob down to release  
door from carriage assembly.

•

Raise door manually approximately 3 feet. 

–

Door should stay in that position or close 
very slowly. 

–

If door moves quickly, HAVE DOOR SERVICED
BY A PROFESSIONAL.

•

Close the door.

•

Pull emergency release knob toward power 
head to place release lever in engaged position. 

–

Operate door using remote.

–

Door will re-attach itself to carriage assembly.

3. Contact reverse.

•

Place a 2" x 4" board laid flat on floor.

–

In center of garage door opening.

•

Close door by using wall button or 
remote control.

–

Door fails to reverse on contact with board see 
Section 7 CONTACT REVERSE

.

–

Operator still fails CONTACT A
SERVICE PROFESSIONAL.

Use This Guide To Correct Problems With Door Operator. 

If These Solutions Do Not Work,

Call Customer Service at 1.800.35.GENIE

ON

ON

NORMAL OPERATION

NONE REQUIRED

OFF

OFF

1. POWER HEAD NOT

POWERED

2. WIRING FROM 

POWER HEAD BAD

1. CHECK BREAKERS, 

FUSES, PLUGS

2. CHECK WIRING FOR 

OBVIOUS SHORTS

OFF

ON

1. WIRING TO 

SOURCE MISSING 

OR BAD

2. POWER HAS BEEN

INTERRUPTED

1. CHECK WIRING 

2. REMOVE POWER 

AND REAPPLY

2 BLINKS, PAUSE

(REPEAT)

ON

1. BEAM NOT ALIGNED
2. BEAM OBSTRUCTED

3. SENSOR DEFECTIVE

1. CHECK ALIGNMENT
2. CHECK FOR 

OBSTRUCTION

3. CALL CUST. SERV.

2 BLINKS, PAUSE

(REPEAT)

1. WIRE TO SENSOR 

MISSING OR BAD

2. SENSOR DEFECTIVE

1. CHECK WIRING

2. CALL CUST. SERV.

OFF

3 BLINKS, PAUSE

(REPEAT)

ON

1. SENSOR RECEIVING 

INTERFERENCE

1. ATTEMPT TO 

DETERMINE SOURCE

OF INTERFERENCE

2. CALL CUST. SERV.

4 BLINKS, PAUSE

(REPEAT)

ON

1. SOURCE NOT

SENDING PULSES

2. SOURCE DEFECTIVE

1. CALL CUST. SERV.

2. CALL CUST. SERV.

NOTE: IF OPERATING PROBLEM EXISTS, THE DOOR CAN BE CLOSED IF YOU:

• DISCONNECT THE STB SYSTEM FROM THE OPERATOR
• HOLD WALL CONTROL BUTTON DOWN UNTIL DOOR IS CLOSED

(REMOTE CONTROL & WIRELESS KEYPAD WILL NOT WORK WITHOUT STB)

System.

•

Use Self-Diagnostic STB system Troubleshooting 
information to maintain safe operation (Below).