Pioneer SVJ-DL01 Manual De Usuario

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Appendix
Troubleshooting
Appendix
Troubleshooting
Before contacting us with inquires regarding operation of the software or technical questions, 
please check to see if the answers to your questions can be found on either this User’s Manual, 
which is located on this product’s CD-ROM, or in the FAQ appearing on the support site for this 
product.
For more information about the process of connecting to our support site, please se
 of 
this User’s Manual (
).
In order to connect to the support site, it is necessary to be a registered user. Customers with 
access to the Internet are able to register online. For information about how to register as a user 
using this method, please se
 of this User’s Manual (
).
Customers without access to the Internet may record the required information on the User 
Registration Card and mail it to us. Upon receipt, we will register these individuals. For information 
about the procedures for registering as a user, as well as where to send the User Registration 
Card, please see 
 of this User’s Manual (
). (Note: please do not 
send the User Registration Card to the customer support offices noted on the next page.)
If you utilize our Support Service, please be prepared to provide the customer name, product 
name, installation key, brand and make of computer, detailed spec information (CPU, amount of 
available memory and connected peripherals), version of operating system and a detailed 
explanation of the problem(s) you are experiencing.
Under no circumstances will our support personnel be able to assist users who have not 
completed the user registration process.
If you run into difficulties in the installation process or during user registration, please visit our 
home page.
Please keep in mind that we are only able to answer questions regarding our products; inquiries 
concerning the operation of, and technical questions regarding computers, peripherals, etc. should 
be directed to the appropriate product maker or the shop where the product in question was 
purchased.