Sunfire TGA-5400(E) Manual De Usuario

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User's Manual
16
APPENDIX
The Sunfi re Amplifi er is expertly 
designed and built to provide years of 
trouble-free per for mance. Most prob-
lems that occur can usually be solved 
by checking your setup or making 
sure that the audio and video com-
ponents connected to your pro ces sor 
are on and fully op er a tion al.
The following information will help 
you deal with com mon setup problems 
you may experience during normal 
use of your unit. If the problems still 
persist, please contact your Sunfi re 
Dealer for assistance.
No sound from one or 
more speakers
•   Speaker cables may have come 
undone. Turn off your system and 
check the cables, and tighten the 
amplifi er and speaker binding 
posts.
•  Broken audio cable.
•   The preamplifi er volume level is 
low for the chan nels concerned. 
Recheck the pream pli fi  er calibra-
tion procedure.
•   A preamplifi er Mute switch may be 
on, or an external processor loop 
or a tape monitor loop is engaged.
•  Check that your preamplifi er or 
source is running the correct sur-
round sound mode. Maybe it is set 
for stereo when you were expect-
ing 5.1 surround sound.
•  Check in case any missing chan-
nels have been turned off in a 
preamplifi er setup menu. For 
example, the center amplifi er 
channel will not receive a signal 
if the preamplifi er has been set to 
"Phantom."
•  The Auto/on/off switch might be in 
the off position.
•  One of the fuses for the current 
source outputs may have blown.
The amplifi er shuts down 
often or the line fuse blows 
often 
•  Check that the positive and nega-
tive speaker wires are not shorted 
together.
•  Make sure that no speakers are 
shorted internally. If you have an 
ohm-meter, disconnect the speaker 
wires and mea sure the re sis tance 
be tween the speaker’s positive 
and negative terminals. If the read-
ing is less than 2 ohms, the speak-
ers may have an internal short. 
Measure all speak ers and check 
their impedance spec i fi  ca tions.
•  If you have connected speakers 
in Par al lel, the overall impedance 
may be too low. It is recommended 
that you rearrange the speakers 
in Series to increase the overall 
im ped ance, thus taking some of 
the load off the amplifi er.
•  Make sure that the amplifi er 
has good ventilation and is not 
overheating. If the amplifi er is in 
a closed rack, open up the rear 
panel or use a quiet fan for im-
proved ventilation.
A hum is heard in your 
speak ers
This problem is more than likely 
caused by a “ground loop” in your sys-
tem, rather than a fault in the amplifi er. 
Follow these steps to isolate the main 
cause of the hum; there may even be 
more than one.
•  If your preamplifi er has XLR bal-
anced outputs, use them because 
they offer greater immunity to 
noise fi elds.
•   Remember to unplug all compo-
nents in your system, including 
the amplifi er, before disconnecting 
or con nect ing any cables during 
troubleshooting.
Troubleshooting Guide
•  Try to have all of your equip ment 
on the same electrical outlet or 
circuit. Group all the low power 
components (preamp, CD player, 
DVD etc.) on a single outlet or 
power strip. This is provided that 
the overall current draw from your 
equipment does not exceed the 
rating of the outlet or breaker. 
•   Disconnect all cables which come 
from outside the room, and check 
if the hum goes away. This in-
cludes such connections as cable 
TV, satellite TV, or roof top an-
tennas. Make sure that they are 
dis con nect ed where they fi rst enter 
the room, so they are making no 
con nec tion to the preamplifi er or 
the TV, or any other component. If 
the hum is caused by the cable TV 
line, then you will need a “ground 
loop iso la tor.” This is an inexpen-
sive device fi tted in line with the 
coaxial cable feed. Con tact your 
ca ble com pa ny or your Sun fi re 
Dealer for as sis tance.
•   Disconnect all connections from 
the preamplifi er to your TV, VCR or 
DVD.
•  As a test, disconnect any other 
com po nent which has a ground ed 
pow er cord.
NOTE: Never remove the 
ground pin from any power 
cords. This is very dan-
 ger ous.
•  If the hum persists, disconnect all 
the source com po nents one at a 
time from the back of the preampli-
fi er, until you identify the prob lem.
•  Ground loop isolators are available 
for audio lines and video. You can 
ask your Sunfi re Dealer for assis-
tance.
•  Try moving the speaker cables 
away from any power cords. Try 
just one speaker, connecting it to 
each amplifi er channel and see if 
one channel is bad.