Lucent Technologies 8.2 Manual De Usuario
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Glossary and abbreviations
1629
digital trunk
A circuit that carries digital voice and/or digital data in a telecommunications channel.
DIOD
Direct Inward and Outward Dialing
direct agent
A feature, accessed only via ASAI, that allows a call to be placed in a split queue but routed only to a specific
agent in that split. The call receives normal ACD call treatment (for example, announcements) and is mea-
sured as an ACD call while ensuring that a particular agent answers.
agent in that split. The call receives normal ACD call treatment (for example, announcements) and is mea-
sured as an ACD call while ensuring that a particular agent answers.
Direct Extension Selection (DXS)
A feature on an attendant console that allows an attendant direct access to voice terminals by pressing a
group-select button and a DXS button.
group-select button and a DXS button.
Direct Inward Dialing (DID)
A feature that allows an incoming call from the public network (not FX or WATS) to reach a specific tele-
phone without attendant assistance.
phone without attendant assistance.
Direct Inward Dialing (DID) trunk
An incoming trunk used for dialing directly from the public network into a communications system without
help from the attendant.
help from the attendant.
disk drive
An electromechanical device that stores data on and retrieves data from one or more disks.
distributed communications system (DCS)
A network configuration linking two or more communications systems in such a way that selected features
appear to operate as if the network were one system.
appear to operate as if the network were one system.
DIVA
Data In/Voice Answer
DLC
Data line circuit
DLDM
Data-line data module
DMI
Digital-multiplexed interface
DND
Do not disturb
DNIS
Dialed-Number Identification Service
DOD
Direct Outward Dialing
domain
VDNs, ACD splits, and stations. The VDN domain is used for active-notification associations. The ACD-split
domain is for active-notification associations and domain-control associations. The station domain is used for
the domain-control associations.
domain is for active-notification associations and domain-control associations. The station domain is used for
the domain-control associations.
domain-control association
A Third Party Domain Control Request capability initiates a unique CRV/link number combination, which is
referred to as a domain-control association.
referred to as a domain-control association.