Samsung Msys 835P Manual De Usuario

T

ROUBLESHOOTING

10.23

(Available in the Msys 835P/SF-835P only)

The scanner does not 
scan.

•Make sure you place the document to be scanned face 
down on the document glass. 

•There may not be enough available memory to hold 
the document you want to scan. Try the Pre-Scan 
function to see if that works. Try lowering the scan 
resolution rate. 

•The USB or parallel cable is not connected properly. 

•The USB or parallel cable is defective. Swap the cable 
with a known good cable. If necessary, replace the 
cable. 

•If using a parallel cable, ensure that it is compliant 
with the IEEE 1284 standard. 

•The scanner is configured incorrectly. Check scan 
setting in the SmarThru Configuration or the application 
you want to use to make certain that the scanner job is 
being sent to the correct port (for example, LPT1).

The unit scans  very 
slowly. 

•Graphics are scanned more slowly than text. 

•Communication speed becomes slow in scan mode 
because of the large amount of memory required to 
analyse and reproduce the scanned image. Set your 
computer to ECP printer mode through BIOS setting. It 
will help to increase the speed. For details on how to 
set BIOS, refer to your PC documentation. 

The following message 
appears on the computer 
screen: Scanner is busy 
receiving or printing 
data. When the current 
job is completed, try 
again. 

There may be a copying or printing job in progress. 
When the current job is completed, try the job again.