Samsung SCX-4X26 Manual De Usuario

Troubleshooting_ 73

If marks repeatedly appear on the printed side of 

the page at even intervals:

•

The toner cartridge may be damaged. If a 

repetitive mark occurs on the page, print a 

cleaning sheet several times to clean the 

cartridge. After the printout, if you still have the 

same problems, remove the toner cartridge and 

install a new one. See page 61.

•

Parts of the machine may have toner on them. 

If the defects occur on the back of the page, the 

problem will likely correct itself after a few more 

pages.

•

The fusing assembly may be damaged. 

Contact a service representative.

Background scatter results from bits of toner 

randomly distributed on the printed page. 

•

The paper may be too damp. Try printing with a 

different batch of paper. Do not open packages 

of paper until necessary so that the paper does 

not absorb too much moisture.

•

If background scatter occurs on an envelope, 

change the printing layout to avoid printing over 

areas that have overlapping seams on the 

reverse side. Printing on seams can cause 

problems.

•

If background scatter covers the entire surface 

area of a printed page, adjust the print 

resolution through your software application or 

the printer properties.

•

If characters are improperly formed and 

producing hollow images, the paper stock may 

be too slick. Try a different paper. See page 31.

•

If characters are improperly formed and 

producing a wavy effect, the scanner unit may 

need service. For service, contact a service 

representative.

•

Ensure that the paper is loaded properly.

•

Check the paper type and quality. See page 31.

•

Ensure that the paper or other material is loaded 

correctly and the guides are not too tight or too 

loose against the paper stack.

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•

Ensure that the paper is loaded properly.

•

Check the paper type and quality. Both high 

temperature and humidity can cause paper curl. 

See page 31.

•

Turn over the stack of paper in the tray. Also try 

rotating the paper 180° in the tray.

•

Ensure that the paper is loaded properly.

•

Check the paper type and quality. See page 31.

•

Turn over the stack of paper in the tray. Also try 

rotating the paper 180° in the tray.

•

Check for leaking toner. Clean the inside of the 

machine. See page 58.

•

The toner cartridge may not be installed 

properly. Remove the cartridge and reinsert it.

•

The toner cartridge may be defective and need 

replacing. Remove the toner cartridge and install 

a new one. See page 61.

•

The machine may require repair. Contact a 

service representative.

•

Clean the inside of the machine. See page 58.

•

Check the paper type and quality. See page 31.

•

Remove the toner cartridge and install a new 

one. See page 61.

•

If the problem persists, the machine may require 

repair. Contact a service representative.