Samsung SCX-4216F Manual De Usuario

T

ROUBLESHOOTING

8.17

The machine 
prints, but the 
text is wrong, 
garbled, or 
incomplete.

The printer cable is 
loose or defective.

Disconnect the printer cable and reconnect. 
Try a print job that you have already printed 
successfully. If possible, attach the cable 
and the machine to another computer and 
try a print job that you know works. Finally, 
try a new printer cable.

The wrong printer 
driver was selected.

Check the application’s printer selection 
menu to ensure that your machine is 
selected.

The software 
application is 
malfunctioning.

Try printing a job from another application.

The operating system is 
malfunctioning.

Exit Windows and reboot the computer. 
Turn the machine off and then back on 
again.

Pages print, but 
are blank.

The toner cartridge is 
defective or out of 
toner.

Redistribute the toner. if necessary. See 
page 7.7.

If necessary, replace the toner cartridge.

The file may have blank 
pages.

Check the file to ensure that it does not 
contain blank pages.

Some parts, such as 
the controller or the 
board, may be 
defective.

Contact a service representative.

The illustrations 
print incorrectly 
in Adobe 
Illustrator.

The setting in the 
software application is 
wrong.

Print the document with selecting 
Download as Bit Image in the Advanced 
Options

window of the Graphic properties.

An error occurs 
repeatedly 
when you are 
printing with 
the USB 
connection.

When the USB mode is 
set to “Fast,” some PC 
users may experience 
poor USB 
communication.

Change the USB mode to “Slow.” To do so, 
follow these steps:

1. Press Menu on the control panel until 

“Machine Setup” appears on the top line 
of the display.

2. Press the scroll button (

¦ or ‹) until 

“USB Mode” appears on the bottom line, 
and press Enter.

3. Press the scroll button (

¦ or ‹) to select 

“Slow.”

4. Press Enter to save the selection.

5. Press Stop/Clear to return to Standby 

Mode.