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Samsung SCX-4623 Manual De Usuario

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Troubleshooting_ 95
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s 
status or errors. Refer to the tables below to understand the messages’ and 
their meaning, and correct the problem, if necessary.
Checking display messages
 
•
If a message is not in the table, reboot the power and try the 
printing job again. If the problem persists, call for service.
•
When you call for service, provide the service representative with 
the contents of display message.
•
Some messages may not appear in the display depending on the 
options or models.
•
[error number] indicates the error number. 
•
[tray type] indicates the tray number. 
•
[media type] indicates the media type.
•
[media size] indicates the media size.
•
[color] indicates the color of toner or imaging unit.
MESSAGE
MEANING
SUGGESTED 
SOLUTIONS
[COMM. Error]
The machine has a 
communication 
problem.
Ask the sender to try 
again.
[Incompatible]
The machine has 
received a fax from 
which is registered as 
a junk fax.
The received fax data will 
be deleted. Reconfirm 
junk fax setup. See page 
50
[Line Busy]
The receiving fax 
machine did not 
answer or the line is 
already engaged.
Try again after a few 
minutes.
[Line Error]
Your machine cannot 
connect with the 
receiving fax machine 
or has lost contact 
because of a problem 
with the phone line.
Try again. If the problem 
persists, wait an hour or 
so for the line to clear and 
try again. Or, turn the 
ECM mode on. See page 
50.
[Stop Pressed]
Stop/Clear has been 
pressed during an 
operation.
Try again.
BOOTP problem
Auto IP Run
The IP address 
assignment is failed. 
This happens, when 
Auto IP for BOOTP is 
set in SyncThru Web 
Service.
 Change the IP address 
assignment method to 
DHCP or Static. If you do 
not change this option, 
the BOOTP server 
continually asks to assign 
the IP Address.
BOOTP problem
Reconfigure DHCP
The IP address 
assignment is failed. 
This happens, when 
Auto IP for BOOTP is 
not set in SyncThru 
Web Service.
Change the IP address 
assignment method to 
DHCP or Static. If you do 
not change this option, 
the BOOTP server 
continually asks to assign 
the IP Address.
DHCP problem: 
Auto IP Run
The IP address 
assignment is failed. 
This happens, when 
Auto IP for DHCP is 
set in SyncThru Web 
Service.
Change the IP address 
assignment method to 
BOOTP or Static. If you 
do not change this option, 
the DHCP server 
continually asks to assign 
the IP Address.
DHCP problem
Reconfigure 
BOOTP
The IP address 
assignment is failed. 
This happens, when 
Auto IP for DHCP is 
not set in SyncThru 
Web Service.
Change the IP address 
assignment method to 
BOOTP or Static. If you 
do not change this option, 
the DHCP server 
continually asks to assign 
the IP Address.
Document Jam.
Remove Jam
The loaded original 
has jammed in the 
ADF.
Clear the jam (See 
Door Open.
Close it
The front cover is not 
securely latched.
Close the cover until it 
locks into place.
MESSAGE
MEANING
SUGGESTED 
SOLUTIONS