Samsung SCX-4X24 Manual De Usuario

Troubleshooting_ 69

The memory is full.

Delete unnecessary fax 
jobs and retransmit after 
more memory becomes 
available. Alternatively, 
split the transmission into 
more than one operation.

The speed button or 
speed dial number 
you tried to use has 
no number assigned 
to it.

Enter the number 
manually using the 
number keypad or store 
the number or address.

T

The toner cartridge is 
not a Samsung-
genuine cartridge.
Press OK to toggle 
the message to Stop 
or Continue.

W Stop X 

You can select either Stop 
or Continue with the left/
right arrow.
If you select Stop by 
pressing OK on the control 
panel, the machine stops 
printing. If you select 
Continue, the machine 
keeps printing, but the 
quality cannot be 
guaranteed. 
 If you do not select any, 
the machine will work as 
Stop is selected. 
Replace the 
corresponding toner 
cartridge with a Samsung-
genuine cartridge. See 
page 61.

Single page data 
exceeds the 
configured mail size.

Reduce the resolution and 
try again.

You are in the Add 
Page/Cancel Job 
operation, but there 
are no jobs stored.

Check the display to see if 
there are any scheduled 
jobs.

The output tray of the 
machine is full of 
paper.

Remove paper. Open the 
front cover and than close 
it.

Paper has jammed in 
the feeding area of the 
tray.

Clear the jam. See page 
65.

Paper has jammed 
inside the machine.

Clear the jam. See page 
66.

Special print media 
has jammed in the 
paper exit area.

Clear the jam. See page 
66.

T

The toner cartridge 
you have installed is 
not genuine or refilled.

The print quality may get 
poor if the refilled toner 
cartridge is installed, since 
its characteristics may 
significantly differ from the 
genuine. 
We recommend Samsung-
genuine toner cartridge.

T

This message 
appears between 
Toner Empty and 
Toner Low status.

Replace the toner 
cartridge with a new one. 
See page 61.

The life of the part 
expires soon.

See page 62 and call for 
service.

The machine is 
waiting for a specified 
time interval to redial 
a previously busy 
station.

You can press OK to 
immediately redial, or 
Stop/Clear to cancel the 
redial operation.

The scanner module 
is locked

Unlock the scanner and 
press Stop/Clear.

There is a problem in 
SMTP authentication.

Configure the 
authentication setting.

There is a problem in 
DNS.

Configure the DNS setting.

There is a problem in 
POP3.

Configure the POP3 
setting.

There is a problem in 
SMTP.

Change to the available 
server.

There is a problem on 
the network interface 
card.

Configure your network 
interface card correctly.

T

A toner cartridge has 
almost reached its 
estimated cartridge 
life. 

Samsung 
does not 
recommend 
using non-

genuine Samsung 
toner cartridge such 
as refilled or 
remanufactured. 
Samsung cannot 
guarantee non-
genuine Samsung 
toner cartridge's 
quality. Service or 
repair required as a 
result of using non-
genuine Samsung 
toner cartridges will 
not be covered under 
the machine warranty.   

You can choose either 
Stop or Continue as 
shown on the control 
panel. If you select Stop, 
the printer stops printing 
and you cannot print any 
more without changing the 
cartrdige. If you select 
Continue, the printer 
keeps printing but the 
printing quality cannot be 
guaranteed.
Replace the toner 
cartridge for the best print 
quality when this message 
appears. Using a cartridge 
beyond this stage can 
result in printing quality 
issues.  (See page 61.)