Samsung SCX-4321 Manual De Usuario

Troubleshooting

9.5

Low Heat Error

There is a problem in 
the fuser unit.

Unplug the power cord and 
plug it back in. If the problem 
persists, please call for 
service.

Open Heat Error

[Over Heat]

Group Not
Available
(only for SCX-
4521F/ SCX-
4521FR)

You have tried to 
select a group location 
number where only a 
single location 
number can be used, 
such as when adding 
locations for a 
broadcast operation.

Use a speed dial number or 
dial a number manually using 
the number keypad.

[Incompatible]
(only for SCX-
4521F/ SCX-
4521FR)

The remote machine 
did not have the 
requested feature, 
such as a delayed 
transmission.
This message also 
occurs if the remote 
machine does not 
have enough memory 
space to complete the 
operation you are 
attempting.

Reconfirm the remote 
machine’s features.

[Line Busy]
(only for SCX-
4521F/ SCX-
4521FR)

The receiving party 
did not answer or the 
line is already 
engaged.

Try again after a few minutes.

[Line Error]
(only for SCX-
4521F/ SCX-
4521FR)

Your machine cannot 
connect with the 
remote machine or 
has lost contact 
because of a problem 
with the phone line.

Try again. If the problem 
persists, wait an hour or so 
for the line to clear and try 
again.
Or, turn the ECM mode on. 
See “ECM Mode (Error 
Correction Mode)” on 
page 7.14.

Load Document

You have attempted 
to set up a copy or fax 
operation with no 
document loaded into 
the ADF.

Load a document into the ADF 
and try again.

[LSU Error]

A problem has 
occurred in the LSU 
(Laser Scanning Unit).

Unplug the power cord and 
plug it back in. If the problem 
persists, please call for 
service.

Memory Dial Full 
(only for SCX-
4521F/ SCX-
4521FR)

The fax jobs queue in 
the memory is full.

Cancel unnecessary fax jobs 
in the memory.

Memory Full
(only for SCX-
4521F/ SCX-
4521FR)

The memory is full.

Delete unnecessary 
documents and retransmit 
after more memory becomes 
available. Alternatively, split 
the transmission into more 
than one operation.

[No Answer]
(only for SCX-
4521F/ SCX-
4521FR)

The receiving fax 
machine has not 
answered after 
several redial 
attempts.

Try again. Make sure that the 
receiving machine is 
operational.

[No Cartridge]

The toner cartridge is 
not installed.

Install the toner cartridge. 
See “Installing the Toner 
Cartridge” on page 2.2.

Not Assigned
(only for SCX-
4521F/ SCX-
4521FR)

• The speed dial 

location you tried to 
use has no number 
assigned to it.

• The ID you entered 

is not assigned.

• Dial the number manually 

using the number keypad or 
assign the number. For 
storing a number, see 
“Automatic Dialing” on 
page 7.8.

• Enter the correct ID. .

[No Paper]
Add Paper

The paper in the tray 
has run out.

Load paper in the tray. See 
“Loading Paper” on page 2.3.

Operation 
Not Assigned
(only for SCX-
4521F/ SCX-
4521FR)

You are doing the 
Add/Cancel operation, 
but there are no jobs 
waiting.

Check the display to see if 
there are any scheduled jobs. 
The display should indicate 
them in Standby mode; for 
example, Delay Fax.

Out of Range

The current date and 
time you entered is 
not correct.

Enter the correct date and 
time.

[Paper Jam 0]
Open/Close Door

Paper has jammed in 
the feeding area of 
the tray.

Clear the jam. See “In the 
Tray” on page 9.2.

[Paper Jam 1]
Open/Close Door

Paper has jammed in 
the fuser area or 
around the toner 
cartridge.

Clear the jam. See “In the 
Fuser Area or Around the 
Toner Cartridge” on page 9.3.

[Paper Jam 2]
Check Inside

Paper has jammed in 
the paper exit area.

Clear the jam. See “In the 
Paper Exit Area” on page 9.3.

[Power Failure]

Power has turned off 
then on and the 
machine’s memory 
has not been saved.

The job which you were trying 
to do before the power failure 
must be completely re-done.