Samsung CLX-8385ND Series Manual De Usuario

12.25   

<Troubleshooting>

Some color images 
come out all black.

This is a known bug in Ghostscript (until GNU 
Ghostscript version 7.05) when the base color 
space of the document is indexed color space 
and it is converted through CIE color space. 
Because Postscript uses CIE color space for 
Color Matching System, you should upgrade 
Ghostscript on your system to at least GNU 
Ghostscript version 7.06 or later. You can find 
recent Ghostscript versions at 
www.ghostscript.com.

Some color images 
come out in 
unexpected color.

This is a known bug in Ghostscript (until GNU 
Ghostscript version 7.xx) when the base color 
space of the document is indexed RGB color 
space and it is converted through CIE color 
space. Because Postscript uses CIE color space 
for Color Matching System, you should upgrade 
Ghostscript on your system to at least GNU 
Ghostscript version 8.xx or later. You can find 
recent Ghostscript versions at 
www.ghostscript.com.

The machine does 
not print whole pages 
and its output is half 
page printed.

It is a known problem that occurs when a color 
printer is used on version 8.51 or earlier of 
Ghostscript, 64-bit Linux OS, and reported to 
bugs.ghostscript.com as Ghostscript Bug 
688252.

The problem is solved in AFPL Ghostscript v. 
8.52 or above. Download the latest version of 
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this 
problem.

PDF file does not print 
correctly-some parts are 
missing in the graphics, 
text or illustrations.

Incompatibility between the PDF file and 
the Acrobat products.

Printing the PDF file as an image may 
enable the file to print. Turn on Print As 
Image from the Acrobat printing options.

 It will take longer to print when 

you print a PDF file as an image.

The document has 
printed, but the print job 
has not disappeared from 
the spooler in 
Mac OS 10.3.2.

Update your Mac OS to OS 10.3.3. or 
higher.

Some letters are not 
displayed normally 
during the cover page 
printing.

This problem is caused because Mac 
OS cannot find the font during the cover 
page printing.

Alphanumeric characters, in the Billing 
Info field, are only allowed for printing on 
the cover page. Other characters will be 
broken on the printout.

When printing a 
document in Macintosh 
with Acrobat Reader 6.0 
or higher, colors print 
incorrectly.

Make sure that the resolution setting in 
your printer driver matches the one in 
Acrobat Reader.