Samsung CLX-8380ND Manual De Usuario

12.12   

<Troubleshooting>

The toner cartridge 
you have installed is 
not for your 
machine.

Install a Samsung-
genuine toner 
cartridge, designed 
for your machine.

The toner cartridge 
is not installed or the 
CRUM (Consumer 
Replaceable Unit 
Monitor) in the 
cartridge is not 
properly connected.

Try to reinstall the 
toner cartridge.

The color toner 
cartridge has run out. 
The machine stops 
printing.

If the black 
toner 
cartridge is 
empty, 
Mono Only 
message 
does not 
appear.

You can select the 
option among Stop, 
Continue or Mono 
Only .
If you select Stop, the 
machine stops 
printing. If you select 
Continue, the 
machine keeps 
printing, but the 
quality cannot be 
guaranteed. 
If you select Mono 
Only, the machine 
prints the data in 
black. In this case, the 
mono printing feature 
is preset in the printer 
properties.
When you copy, the 
Start button will be 
activated only with 
this condition.
If you do not select 
any, the machine will 
work as Stop is 
selected.
Replace the color 
toner cartridge with a 
new one.  (Page 11.4)

The lifespan of the 
color toner cartridge 
which the arrow 
indicates is reached.

This message 
appears when the 
toner is completely 
empty, and your 
machine stops 
printing. Replace the 
toner cartridge with a 
Samsung-genuine 
toner cartridge. 

The toner cartridge is 
almost empty.

Ensure a 
replacement 
cartridge is in stock. 

There is a problem 
in the control of DC 
motor unit.

Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.

Not supplied toner to 
the imaging unit.

• Remove the 

sealing tape from 
the imaging unit.

• Thoroughly roll the 

toner cartridge five 
or six times, and 
reinstall it. 

• Turn the machine 

off and turn it on 
again.

The machine 
received several 
papers with many 
images, and it 
cannot supply the 
toner properly.

Open side door and 
close it. If the 
problem still persists, 
please call for 
service.

There is no more 
available fax 
memory. No more 
fax data can be 
received. 

Delete the received 
fax data in the 
memory. Call for 
service to delete fax 
memory.

Available fax 
memory is now 
1MB.

Delete the received 
fax data in the 
memory to secure 
memory. Call for 
service.

The finisher cover is 
not securely latched.

Close the finisher 
until it  locks into 
place.

There is a problem 
in the finisher unit.

Turn the machine off 
and reinstall the 
finisher again. Check 
that the finisher cable 
is connected 
properly. If the 
problem persists, 
please call for 
service.

There is a problem 
in the fuser unit 
working.

Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.

The fuser unit is not 
installed or correctly.

Install the fuser unit. 
Call for service.

There is a problem 
in the control of LSU 
unit.

Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.