Canon 5119B001AA Manual De Usuario

9-20

Troubleshooting

Data Is Printed Diagonally

Try one of the following to solve the problem.

<Cause 1> Printed on curled paper.

Solution

Flatten curls and print again.

<Cause 2> The positions of the paper guides does not fit to paper.

Solution

Align the paper guides securely against the edges of the paper. If the paper guides are too loose or too tight, paper

is not fed properly.

<Cause 3> Printing from the multi-purpose tray (manual feed slot)

Solution

Load paper in the paper cassette.

A Portion of the Page Is Not Printed

Perform one of the following solutions according to the cause.

<Cause> A document with no margins was printed.

Solution 1

Data is printed with a margin of 1/4" (5 mm) (3/8" (10 mm) for envelopes). Provide a margin around the data.

Solution 2

Perform the following procedure in the printer driver.

1. Display the [Finishing] sheet.

2. Click [Advanced Setting].

3. Set [Expand Print Region and Print] to [Off].