OKI MC160n Manual De Usuario

If the fax cannot be sent correctly, refer to the following table, and then perform 
the indicated operation. If the fax still cannot be sent correctly, even after 
performing the described operations, contact your OKI Printing Solutions dealer 
or authorized service provider.

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For details on the error messages, refer to “Error Messages on the Mes-
sage Window” on page 93. For details on troubleshooting procedures for 
document missfeed, paper missfeed, poor print quality, or empty consum-
ables, refer to the Printer/Copier/Scanner User’s Guide on the CD.

The document is not 
scanned.

The document is too 
thick, too thin or too 
small.

Use the original glass to 
send the fax.

The document is 
scanned at an angle.

The document guides 
are not adjusted to the 
width of the document.

Slide the document 
guides to fit the width of 
the document.

The fax received by the 
recipient is blurry.

The document is 
incorrectly positioned.

Position the document 
correctly.

The original glass is 
dirty.

Clean the original glass.

The text in the document 
is written too faint.

Adjust the resolution.

There may be a problem 
with the telephone 
connection.

Check the telephone 
line, and then try 
sending the fax again.

There may be a problem 
with the recipient’s fax 
machine.

Make a copy to check 
that this machine is 
operating correctly, and 
then, if the copy was 
printed correctly, have 
the recipient check the 
condition of their fax 
machine.

The fax received by the 
recipient is blank.

The document was sent 
with the front side facing 
down (when the ADF is 
used).

Load the document to be 
faxed facing up.