Philips C221S3 Manual De Usuario

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7. Troubleshooting & FAQs
For further assistance, refer to the Consumer 
Information Centers list and contact Philips 
customer service representative.
7.2  General FAQs
Q1: 
Is the LCD screen resistant to 
scratches?
Ans.:  In general it is recommended that 
the panel surface is not subjected to 
excessive shocks and is protected from 
sharp or blunt objects. When handling 
the monitor, make sure that there is 
no pressure or force applied to the 
panel surface side. This may affect your 
warranty conditions..
Q2: 
 How should I clean the LCD surface?
Ans.:  For normal cleaning, use a clean, soft 
cloth. For extensive cleaning, please use 
isopropyl alcohol. Do not use other 
solvents such as ethyl alcohol, ethanol, 
acetone, hexane, etc.
Q3: 
Are Philips LCD monitors Plug-and-
Play?
Ans.:  Yes, the monitors are Plug-and-Play 
compatible with Windows 7/Vista/XP.
Q4: 
What is Image Sticking, or Image 
Burnin, or After Image, or Ghost Image 
in LCD panels?
Ans.:  Uninterrupted display of still or static 
images over an extended period 
may cause "burn in", also known as 
"after-imaging" or "ghost imaging", on 
your screen. "Burn-in", "after-imaging", 
or "ghost imaging" is a well-known 
phenomenon in LCD panel technology. 
In most cases, the "burned in" or 
"atter-imaging" or "ghost imaging" will 
disappear gradually over a period of 
time after the power has been switched 
off.  
Always activate a moving screen saver 
program when you leave your monitor 
unattended. 
Always activate a periodic screen 
refresh application if your LCD monitor 
will display unchanging static content.
  Warning
Failure to activate a screen saver, or a periodic 
screen refresh application my result in severe 
“burn-in” or “after-image” or “ghost image” 
symptoms will not disappear and cannot be 
repaired. The damage mentioned above is not 
covered under your warranty.
Q5:   Why is my Display not showing 
sharp text, and is displaying jagged 
characters?
Ans.:  Your LCD monitor works best at its 
native resolution of 1920 x 1080 @ 
60 Hz. For best display, please use this 
resolution.
7.3  Monitor FAQs
Q1: 
My monitor is not recognized by my 
laptop OS.
Ans.:  a.   Ensure that you have installed the 
supplied driver/software bundled with 
your monitor.
 
b.  You can download the latest 
“DisplayLink” driver from http://www.
 
c.  You may have to re-boot your laptop 
in order to recognize the monitor 
correctly.
Q2: 
My monitor does not display picture, 
flickers, shuts off and on.
Ans.:   The monitor requires minimum USB 2.0 
port connection. It will not work with 
older USB 1.x standard.
Q3: 
My monitor does not start up with my 
stand alone desktop PC. I cannot see 
anything with Desktop PC.
Ans.:  Please note that the monitor is not 
designed to work with DOS yet. It 
is meant to be used as a “secondary 
display”, therefore it must be used with