Black Box IC187C Manual De Usuario

If you determine that the Adapter is malfunctioning, do not attempt to alter or repair
it. It contains no user-serviceable parts. Contact Black Box Technical Support at
724-746-5500.

Before you do, make a record of the history of the problem. We will be able to

provide more efficient and accurate assistance if you have a complete description,
including:

• current Adapter settings;

• the nature and duration of the problem;

• when the problem occurs;

• the components involved in the problem (make and model of PC, other cards

installed in it, the cables you’re using, etc.);

• any particular application that, when used, appears to create the problem or

make it worse;

• the results of any testing you’ve already done.

If possible, please also have the adapter installed in a computer ready to run
diagnostics when you call.

If you need to transport or ship your Adapter:

• Package it carefully. We recommend that you use the original container.

• If you are returning the Adapter, make sure you include everything you

received with it.

Before you ship, contact Black Box to get a Return Authorization (RA) number.