Compaq Evo Desktop Manual De Usuario

Troubleshooting Guide

The information in this appendix applies to Evo Workstations only.

✎

The following information does not apply if you are completing the 
initial setup of the preinstalled software or if you are restoring your 
preinstalled image from the Compaq Restore CD.

If your workstation has a SCSI hard drive installed and you are 
installing Microsoft Windows NT from a retail Microsoft Windows 
NT Workstation CD or directly from the Compaq Operating System 
CD, you must complete the following steps.

On a secondary system:

1. Go to the following Compaq Web site:

www.compaq.com/support/files/workstations/us/index.html

2. Under locate by computer, select your workstation model and 

Microsoft Windows NT 4.0, then click Go.

3. Under Storage, choose Family Manager Set Drivers for your 

specific SCSI controller. Visit the following Compaq Web site

 

if 

you are not sure which controller shipped with your system:

www.compaq.com/products/quickspecs/productbulletin.html

4. Download the Softpaq to a temporary directory, then execute it to 

create a diskette with the required SCSI drivers.

177620-006.book  Page 1  Thursday, March 14, 2002  3:16 PM