Dialogic M7324 Manual De Usuario

Applications used with a PBX that provides ANI digits may process the display 
data and use those digits to access related database information. 

For applications that choose to use a PBX Integration Board to program the 
Nortel Norstar, display data is needed. Because the programming menus and key 
functions change at different levels within the PBX software, the only way to 
know the current menu options is by having display text available.  

Station sets typically have Feature Keys that can be programmed to perform 
specific functions (e.g., transfer, hold, speaker phone, speed dial, or connect to 
trunk lines). Since a Dialogic

® 

PBX Integration Board can emulate a station set, 

applications can “press” these keys. If the station set can be used to program 
Feature Keys, an application can also control the assignment of programmable 
keys. For instance, if a specific key must be assigned to the transfer function, you 
can include a sequence of “pressing” keys at the start of the application such that 
the environment is set correctly.  

Many PBX systems turn on message waiting lights on station set phones when 
messages arrive, and clear the light after messages are retrieved. These tasks can 
be handled manually, by an attendant, or be automated through a voice mail 
application. Via a Dialogic

® 

PBX Integration Board, an application can also 

control the state of message waiting indications on other station sets (if this 
feature is available on your PBX). 

An auto attendant is a device connected to a PBX that answers incoming calls. 
After answering, it may perform functions such as playing a greeting, asking the 
caller to press a button, or routing the call to the proper destination.