Castelle UF-490 Manual De Usuario
97
P
roblem
Solv
ing
Problem Solving
Troubleshooting
If You Have Any of These Problems
Mode
Symptom
Cause / Action
page
During Standby
The display is blinking
The battery is completely discharged. This may happen at first
installation. After setting the clock, the blinking will stop.
installation. After setting the clock, the blinking will stop.
--
During Transmission
Document doesn’t
feed/multiple feeds
feed/multiple feeds
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
an ADF by consulting the list on "Documents You Cannot
Send". If your document has the characteristics listed,
make a photocopy of your document and send the copy
instead.
Send". If your document has the characteristics listed,
make a photocopy of your document and send the copy
instead.
3. Check that the document is loaded properly.
4. Adjust the ADF Pressure.
4. Adjust the ADF Pressure.
Document jam
The information code 031 will appear on the display if the
document becomes jammed.
document becomes jammed.
Transmission Copy
Quality
Vertical lines on the
transmitted document
transmitted document
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem. If copy is NG, clean the Scanning Area.
problem, report to the receiving party that they have a
problem. If copy is NG, clean the Scanning Area.
Transmitted document
is blank
is blank
1. Make sure the document is set face down.
2. Check own copy quality. If copy is OK, your machine has
2. Check own copy quality. If copy is OK, your machine has
no problem, report to the receiving party that they have a
problem. If copy is NG, clean the Scanning Area.
problem. If copy is NG, clean the Scanning Area.
During Reception
No recording paper
The information code 010 will appear on the display if the
paper runs out.
paper runs out.
Recording paper jam
The information code 001 or 007 will appear on the display if
the paper gets jammed.
the paper gets jammed.
Recording paper
doesn’t advance into
machine
doesn’t advance into
machine
Make sure that there is paper in the Paper Tray. Follow the
instructions for loading paper.
instructions for loading paper.
Recording paper
doesn’t eject after
printing
doesn’t eject after
printing
Check to see if the recording paper is jammed inside of the
machine.
machine.
Document auto
reduction doesn’t work
reduction doesn’t work
Check Print Reduction settings.
Out of toner
The information code 041 will appear on the display if the
Toner Cartridge runs out of toner.
Toner Cartridge runs out of toner.
Print Copy Quality
Vertical lines printing
on the received
document
on the received
document
Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)
and check quality to make sure whether your machine has
trouble.
If Journal report quality is OK, your machine has no problem,
report to the sending party that they have a problem.If copy is
NG, replace the Toner Cartridge.
and check quality to make sure whether your machine has
trouble.
If Journal report quality is OK, your machine has no problem,
report to the sending party that they have a problem.If copy is
NG, replace the Toner Cartridge.
Fuzzy print
1. Make sure you are using the correct paper for the best
possible print quality.
2. Try reversing the recording paper to the other side.
Missing dots or lines/
inconsistent darkness
within print
inconsistent darkness
within print
1. Make sure you are using the correct paper for the best
possible print quality.
2. Replace the Toner Cartridge.
Fading print
Your Toner Cartridge may be running out of toner. Replace the
Toner Cartridge.
Toner Cartridge.
Faint print
You may need to choose a different paper for the best
possible print quality.
possible print quality.