Panasonic KX-FT934HK Manual De Usuario
9. Help
34
9.3.3 Fax – sending
9.3.4 Fax – receiving
Problem
Cause & Solution
I cannot send documents.
L
The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 3).
to the [LINE] jack (page 3).
L
The other party’s fax machine is busy or has run out of recording paper. Try
again.
again.
L
The other party does not have a fax machine. Check with the other party.
L
The other party’s fax machine failed to answer the fax automatically. Send
the fax manually (page 18).
the fax manually (page 18).
I cannot send a fax overseas.
L
Use the overseas transmission mode of feature #23 (page 27).
L
Add two pauses at the end of the telephone number or dial manually.
The other party complains
that letters on their received
document are distorted or not
clear.
that letters on their received
document are distorted or not
clear.
L
If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
L
Another telephone on the same line is off the hook. Hang up the telephone
and try again.
and try again.
L
Try copying the document. If the copied image is clear, there may be
something wrong with the other party’s machine.
something wrong with the other party’s machine.
L
Adjust the scan contrast using feature #58 (page 28).
The other party complains
that black lines, white lines or
smudges appear on their
received document.
that black lines, white lines or
smudges appear on their
received document.
L
The scanner glass, white plate or rollers are dirty with correction fluid, etc.
Clean them (page 37). Please do not insert a document before correction
fluid has dried completely.
Clean them (page 37). Please do not insert a document before correction
fluid has dried completely.
Problem
Cause & Solution
I cannot receive documents.
L
The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 3).
to the [LINE] jack (page 3).
L
When you have a single telephone line, you must also subscribe to a
Distinctive Ring service (page 24).
Distinctive Ring service (page 24).
L
The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper (page 4) or clear the jammed paper
(page 36).
or a recording paper jam. Install paper (page 4) or clear the jammed paper
(page 36).
I cannot receive documents
automatically.
automatically.
L
The receiving mode is set to TEL mode.
Change the receiving mode to TEL/FAX mode (page 22) or FAX ONLY
mode (page 23).
Change the receiving mode to TEL/FAX mode (page 22) or FAX ONLY
mode (page 23).
L
The time taken to answer the call is too long. Decrease the number of rings
before the unit answers a call (feature #06 on page 26).
before the unit answers a call (feature #06 on page 26).
The display shows
“
“
CONNECTING.....”, but
faxes are not received.
L
The receiving mode is set to FAX ONLY mode and the incoming call is not
a fax. Change the receiving mode to TEL mode (page 21) or TEL/FAX mode
(page 22).
a fax. Change the receiving mode to TEL mode (page 21) or TEL/FAX mode
(page 22).
A blank sheet is ejected.
L
The recording paper is not installed correctly. Make sure that the shiny side
of the paper is facing down and re-install the paper (page 4).
of the paper is facing down and re-install the paper (page 4).
L
The other party placed the document in their fax machine the wrong way.
Check with the other party.
Check with the other party.
The printing quality is poor.
L
The thermal head is dirty. Clean it (page 37).
L
Adjust the print contrast using feature #59 (page 28).
L
If documents can be copied properly, the unit is working normally. The other
party may have sent a faint document or there may be something wrong
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
party may have sent a faint document or there may be something wrong
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
FT932_934HK-PFQX2561YA-en.book Page 34 Monday, May 8, 2006 5:05 PM