HP (Hewlett-Packard) 367055-002 Manual De Usuario

Descargar
Página de 26
A–4
Reference Guide
Troubleshooting
External Device Problems
Problem
Possible Cause
Solution
A new device is not 
recognized as part 
of the system.
The computer may be 
properly aligned, but is not 
fully seated or docked in 
the docking station.
Lift the computer away from 
the docking station. Then 
realign the computer visual 
alignment indicator with the 
indicator on the docking 
station, and reconnect the 
computer. Ensure that the 
computer is properly aligned 
and seated, and fully docked 
by gently pressing down on 
the computer until you hear a 
click. If accessories are 
attached, they should now be 
recognized by the system.
The device cable or power 
cord is loose.
■ Ensure that all cables are 
securely connected to the 
device and the docking 
station.
■ Ensure that all power 
cords are securely 
connected to the device 
or docking station and 
to an AC outlet.
The device was connected 
while the system was on.
Turn off the computer, turn 
on the device (if applicable), 
and then restart the 
computer.
Cabling is incorrect.
Ensure that the device cable 
is in the correct connector on 
the docking station.
You may need to install 
device drivers on the 
computer.
Install drivers according to 
the device manufacturer’s 
instructions.