Motorola MT2070 Manual De Usuario
Maintenance and Troubleshooting 15 - 9
Single Slot Charge Multi-interface
Table 15-4
Troubleshooting the Single Slot Charge Multi-interface Cradle
Symptom
Possible Cause
Action
Device emits a disconnect
(short high-short low) beep
sequence.
(short high-short low) beep
sequence.
Device has disconnected from cradle because it is
too far from the cradle.
too far from the cradle.
Move closer to the cradle and listen for
a reconnection beep (short low-short
high).
a reconnection beep (short low-short
high).
Device has disconnected from the cradle because
the cradle has lost power or been placed in USB
suspend mode.
the cradle has lost power or been placed in USB
suspend mode.
Check power connections to cradle,
and if using a USB cable, check to
make sure PC has not entered a
power save mode.
and if using a USB cable, check to
make sure PC has not entered a
power save mode.
Device emits four long low
beeps after scanning a bar
code.
beeps after scanning a bar
code.
Interface/power cables to cradle are loose.
Ensure all cable connections are
secure.
secure.
Device is not paired to a cradle.
Scan the PAIR bar code on the cradle
that is connected to the host that is to
receive data.
that is connected to the host that is to
receive data.
A transmission error was detected.
Ensure the cradle's communication
parameters match the host's setting.
parameters match the host's setting.
Cradle has not completed USB initialization.
Wait several seconds and scan again.
Bar code is decoded, but data
is not transmitted to the host.
is not transmitted to the host.
Device not paired to host-connected cradle.
Pair the device to the cradle (using
PAIR bar code on the cradle).
PAIR bar code on the cradle).
Cradle not programmed for correct host interface.
Check device host parameters or edit
options.
options.
Interface cable is loose.
Ensure all cable connections are
secure.
secure.
Cradle has lost connection to host.
In this exact order: disconnect power
supply; disconnect host cable; wait
three seconds; reconnect host cable;
reconnect power supply; reestablish
pairing.
supply; disconnect host cable; wait
three seconds; reconnect host cable;
reconnect power supply; reestablish
pairing.
Scanned data is incorrectly
displayed on the host.
displayed on the host.
Cradle host communication parameters do not
match host's parameters.
match host's parameters.
Ensure proper host is selected.
For RS-232, ensure the cradle's
communication parameters match the
host's settings.
communication parameters match the
host's settings.
For a Keyboard Wedge configuration,
ensure the system is programmed for
the correct keyboard type, and the
CAPS LOCK key is off.
ensure the system is programmed for
the correct keyboard type, and the
CAPS LOCK key is off.
Ensure editing options (e.g., UPC-E to
UPC-A conversion) are properly
programmed.
UPC-A conversion) are properly
programmed.