Gateway M500 Manual De Usuario
88
Chapter 7: Troubleshooting
www.gateway.com
Telephone numbers
Gateway offers a wide range of customer service, technical support, and
information services.
information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone to get answers
to your questions:
to your questions:
Service description
How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
keypad to find answers to common problems.
800-846-2118 (US)
877-709-2945 (Canada)
877-709-2945 (Canada)
Resource
Service description
How to reach
Fax on demand
support
support
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
problems, then order documents by document
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
877-709-2951 (Canada)
Gateway’s
fee-based
software tutorial
service
fee-based
software tutorial
service
Get tutorial assistance for software issues
billed by the minute.
billed by the minute.
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
your credit card)
900-555-4695 (charged to
your telephone bill)
Gateway
Technical Support
Technical Support
Talk to a Gateway Technical Support
representative about a non-tutorial technical
support question. (See “Before calling
Gateway Technical Support” on page 87 before
calling.)
representative about a non-tutorial technical
support question. (See “Before calling
Gateway Technical Support” on page 87 before
calling.)
TDD Technical Support (for hearing impaired)
is available:
is available:
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
800-846-2301 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191
(all other countries)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191
(all other countries)
800-846-1778 (TDD)
America Online
Get support for your America Online ISP
account
account
800-827-6364 (US)
888-265-4357 (Canada)
CompuServe
Get support for your CompuServe ISP account
800-848-8990 (US)
Sales,
accounting, and
warranty
accounting, and
warranty
Get information about available systems,
pricing, orders, billing statements, warranty
service, or other non-technical issues.
pricing, orders, billing statements, warranty
service, or other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
888-888-2037 (Canada)