Cabletron Systems SWPIM-BRI Manual De Usuario

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Introduction
SWPIM-BRI Installation Guide
xvii
 
GETTING HELP
 
For additional support related to this device or document, contact 
Cabletron Systems using one of the following methods:
 
Before calling Cabletron Systems, have the following information 
ready:
 
Your Cabletron Systems service contract number 
 
 
A description of the failure
 
 
A description of any action(s) already taken to resolve the problem 
(e.g., changing mode switches, rebooting the unit, etc.)
 
 
The serial and revision numbers of all involved Cabletron Systems 
products in the network
 
 
A description of your network environment (layout, cable type, etc.)
 
 
Network load and frame size at the time of trouble (if known)
 
 
The device history (i.e., have you returned the device before, is this a 
recurring problem, etc.)
 
 
Any previous Return Material Authorization (RMA) numbers
 
World Wide Web
Phone
(603) 332-9400
Internet mail
support@cabletron.com
FTP
ftp://ftp.cabletron.com/
Login 
 
anonymous
 
Password 
 
your email address
 
To send comments or suggestions concerning this document, contact the 
Cabletron Systems Technical Writing Department via the following 
email address:
 
TechWriting@cabletron.com
 
Make sure to include the document Part Number in the email message.