Toshiba VoIP MOS Prospecto

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Toshiba America Information Systems, Inc., Telecommunication Systems Division
9740 Irvine Blvd., Irvine, CA 92618-1697  (949) 583-3700  www.telecom.toshiba.com
© 2007-2008 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, 
registered trademarks or service marks of their respective owners. Information including without limitation specifi cations, 
availability, content of services, and contact information is subject to change without notice.
Literature Order #: TSD-NetwAssmnt-VB/4500122
How Our VoIP Assessments Work
The goal of the Toshiba VoIP assessment is to determine how well 
VoIP will sound on your network and diagnose any technical issues 
that could negatively impact call quality.
Our unique VoIP assessment solution is very simple to conduct and 
separates us from our competition since it does not require onsite 
consultants to set up and run the assessment. We simply ask a site 
employee to download a small piece of software called a “traffi c 
agent” onto one or two existing PCs or servers per site. Then the 
assessment is run remotely by our engineers without interrupting 
your operations.
The assessment determines call quality using traffi c agents to send 
actual VoIP traffi c across your network. It measures the resulting 
MOS call quality, network delay, jitter and loss for calls between 
any of your business sites.
Figure 2 illustrates a VoIP assessment testing the wide-area net-
work (WAN) connections between the Los Angeles and New York 
offi ces and between the San Francisco and Denver offi ces. The 
assessment is measuring the WAN performance of 20 concurrent 
VoIP calls between Los Angeles and New York and 15 concurrent 
VoIP calls between San Francisco and Denver.
The VoIP calls are run continuously for the duration of the assess-
ment to measure call quality during different times of the day and 
week. At the end of each VoIP call, the results are reported back 
from the traffi c agents to the test center and logged in a database. 
These results are used to create a detailed report summarizing the 
results of the VoIP assessment.
At the end of the assessment our clients know the exact state
of their VoIP network readiness:
  The MOS call quality score between all business sites
  How many concurrent VoIP calls each WAN will support 
 between 
sites
  The amount of network delay, loss and jitter for each WAN 
 
and LAN connection and how to eliminate these problems
With this information determined before you deploy VoIP, your 
initial deployment will exceed user expectations and reduce your 
deployment risks and costs.
Conclusion
Your network was not originally designed to carry high quality voice
transmissions. To deploy VoIP successfully you need to conduct a
VoIP network assessment fi rst. If you skip this important step your
probability of diffi cult network challenges is greater than fi fty percent.
Eliminate deployment risk, upgrade cost overruns and dissatisfi ed
users by conducting a Toshiba VoIP network assessment. Your business
will thank you for it.
Figure 2  Typical Toshiba VoIP Assessment