Nortel Networks P0908544 Manual De Usuario

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Enterprise Edge Attendant Console User Guide
P0908544 Issue 01
M
Main attendant, full-time
Maintaining caller information
Maintaining employee information
Making a call from the attendant’s extension
Managing calls at the employee’s telephone
Managing calls using telephone display buttons
 
Menu bar
using
Menus available from the main window
My Extension
My extension rings
N
Name box
Networked model
New Caller button
New Name button
Note
O
Off-hook
One Month button
One Week button
On-hook
Options
Options dialog box
Selected tab
Orange Loop button
Out button
Overflow attendant
P
Page button
Park
Park/Page button
Parked calls box
Parking calls and paging employees
Parking, Holding and Screening calls
Part-time main attendant
Paste
Period list box
Person status icon
Phone box
Placing and retrieving calls on Hold
Postal Code of the employee
Processing a call with right-click mouse 
capability
R
Record Number box
Red Loop button
Redirect calls to
Release
Release button
Reports
All button
calls by customers
calls to employees
Customer/Employee button
Database box
extension directory
generating
Information list box
Select button
Reports window
working with
Resetting the Full tab view
Restore minimized Attendant screen when
Restoring Attendant window
Right-click capability
Ringing
Ringing Assigned Extension
S
Save button
Screen Transfer
Screening calls
Search by department
Search for an individual
Selected extensions box
Selected tab
Directory list
Options dialog box
Selected tab view
Shared system
Standalone model
Starting the Attendant component
State/Province box
Status Bar
Status box
T
Take button
Target box
finding an extension and moving it to
Target extension
Target menu
Telephone
managing calls at the employee’s telephone