Gateway 1450 Manual De Usuario

www.gateway.com

■

Disconnect any answering machine, fax machine, or printer that is on 
the same line as the modem. You should not have these devices plugged 
into the same telephone line as the modem.

■

Make sure that you are not using a digital, rollover, or PBX line. These 
lines do not work with your modem.

■

Check for line noise (scratchy, crackling, or popping sounds). Line noise 
is a common problem that can cause the modem to connect at a slower 
rate, abort downloads, or even disconnect. The faster the modem, the 
less line noise it can tolerate and still work correctly.

■

Listen to the line using your telephone. Dial a single number (such as 1). 
When the dial tone stops, listen for line noise. Wiggle the modem cable 
to see if that makes a difference. Make sure that the connectors are free 
from corrosion and all screws in the wall or telephone wall jack are secure.

■

You can also call your telephone service and have the telephone line 
checked for noise or low line levels.

■

Try another telephone line (either a different telephone number in your 
house or a telephone line at a different location). If you can connect on 
this line, call your telephone service.

■

Try connecting with the modem at a lower connection speed. If reducing 
the connect speed lets you connect, contact your telephone service. The 
telephone line may be too noisy.

■

The ISP may be having technical difficulties. Contact your ISP technical 
support for help.

■

See if the modem works with a different communications program. The 
problem may be with just one program.

Current FCC regulations restrict actual data transfer rates over public 
telephone lines to 53K. Other factors, such as line noise, telephone service 
provider equipment, or ISP limitations, may lower the speed even further.

For more information about dialing settings in Windows XP, 
click Start, then click Help and Support.

Type the keyword 

dialing in the HelpSpot Search box 

, then click the arrow.