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This section explains how to use the Interactive Voice Response Menu to 
configure the Voice Gateway’s network settings. You will use the telephone’s 
keypad to enter your commands and select choices, and the Voice 
Gateway will use voice responses. 

To access the Interactive Voice Response Menu:

A

Use a telephone connected to the PHONE port of the Voice 
Gateway. (You can only access the Interactive Voice Response Menu 
through an analog telephone, not any of the Internet phones.)

B

Press **** (in other words, press the star key four times).

C

Wait until you hear “Linksys configuration menu. Please enter the 
option followed by the # (pound) key or hang up to exit.”

D

Refer to the following table that lists actions, commands, menu 
choices, and descriptions. After you select an option, press the # 
(pound) key. To exit the menu, hang up the telephone.

While entering a value, such as an IP address, you may exit without entering 
any changes. Press the * (star) key twice within half a second. Otherwise, 
the * will be treated as a decimal point or dot.

After entering a value, such as an IP address, press the # (pound) key to 
indicate you have finished your selection. To save the new setting, press 1. 
To review the new setting, press 2. To re-enter the new setting, press 3. To 
cancel your entry and return to the main menu, press * (star).

For example, to enter the IP address 191.168.1.105 by keypad, press these 
keys: 191*168*1*105. Press the # (pound) key to indicate that you have 
finished entering the IP address. Then press 1 to save the IP address or press 
the * (star) key to cancel your entry and return to the main menu.

If the menu is inactive for more than one minute, the Voice Gateway will 
time out. You will need to re-enter the menu by pressing ****.

The settings you have saved will take effect after you have hung up the 
telephone. The Voice Gateway may reboot at this time.

Enter Interactive Voice 
Response Menu

Use this command to enter the 
Interactive Voice Response Menu. Do not 
press any other keys until you hear, 
“Linksys configuration menu. Please 
enter the option followed by the # 
(pound) key or hang up to exit.”

Check Internet 
Connection Type

Hear the Internet connection type of the 
Voice Gateway.

Check Internet IP 
Address

Hear the IP address assigned to the 
Voice Gateway’s Internet (external) 
interface.

Check Network Mask 
(or Subnet Mask)

Hear the network or subnet mask 
assigned to the Voice Gateway.

Check Gateway IP 
Address

Hear the IP address of the Voice Gateway 
(usually the network router).

Check MAC Address

Hear the MAC address of the Voice 
Gateway in hexadecimal string format.

Check Firmware 
Version

Hear the version number of the firmware 
running on the Voice Gateway.

Check Primary DNS 
Server IP Address

Hear the IP address of the primary DNS 
(Domain Name Service) server.

Check Internet Web 
Server Port

Hear the port number of the Internet Web 
server used for the Web-based Utility.

Check Local IP 
Address

Hear the local IP address of the Voice 
Gateway.

Set Internet 
Connection Type

DHCP - Press 0.
Static IP - 
Press 1.
PPPoE - Press 2.

Select the type of Internet connection 
you are using. Refer to the 
documentation supplied by your Internet 
Service Provider (ISP).

3

In the Optional Settings 
section, enter the DNS 
server address(es) in the 
Primary DNS and optional 
Secondary DNS fields.

4

Click Submit All Changes.

PPPoE (most DSL users)

1

Select PPPoE for the 
Connection Type.

2

Enter the user name in the 
PPPoE Login Name field, 
and enter the password in 
the PPPoE Login Password 
field.

3

Click Submit All Changes.

If the Voice Gateway is pre-
configured by your ITSP, then you 
do not need to change any of the 
default voice settings. Refer to the 
documentation supplied by your 
service provider for more 
information. 

If you want to change the settings 
for your Internet phone service, 
refer to the User Guide, which is 
available on the Linksys website.

If you want to configure network 
settings using the Interactive Voice 
Response Menu, refer to the next 
section.

Factory Reset

Confirm - 
Press 1.
Cancel - Press 
* (star).

This feature may be protected by a 
password available only from your ITSP. 
If necessary, enter the password*. The 
Voice Gateway will request confirmation; 
enter 1 to confirm. You will hear, “Option 
successful.” Hang up the phone. The 
Voice Gateway will reboot, and all 
settings will be reset to their defaults.

User Factory Reset

Confirm - 
Press 1.
Cancel - Press 
* (star).

The Voice Gateway will request 
confirmation; enter 1 to confirm. You will 
hear, “Option successful.” Hang up the 
phone. The Voice Gateway will reboot 
and all user-configurable settings will be 
reset to their factory default settings.

SPA3102-QI-60410NC JL

Linksys is a registered trademark or trademark of 
Cisco Systems, Inc. and/or its affiliates in the U.S. 
and certain other countries. Copyright © 2006 
Cisco Systems, Inc. All rights reserved.

Set Static IP Address

First, set the Internet Connection Type to 
static IP address; otherwise, you will 
hear, “Invalid Option,” if you try to set the 
static IP address. Use the * (star) key 
when entering a decimal point.

Set Network (or 
Subnet) Mask

First, set the Internet Connection Type to 
static IP address; otherwise, you will 
hear, “Invalid Option,” if you try to set the 
network or subnet mask. Use the * (star) 
key when entering a decimal point.

Set Gateway IP 
Address

First, set the Internet Connection Type to 
static IP address; otherwise, you will 
hear, “Invalid Option,” if you try to set the 
gateway IP address. Use the * (star) key 
when entering a decimal point.

Set Primary DNS 
Server IP Address

First, set the Internet Connection Type to 
static IP address; otherwise, you will 
hear, “Invalid Option,” if you try to set the 
IP address of the primary DNS server. 
Use the * (star) key when entering a 
decimal point.

Set the Mode

Router/NAT 
Mode - Press 0.
Bridge/Switch 
Mode - Press 1.

If the Voice Gateway acts as the router 
for your network, use the router/NAT 
mode.

If your network already has a router, use 
the bridge/switch mode.

Enable/Disable WAN 
Access to the 
Web-based Utility

Enable - 
Press 1.
Disable - 
Press 0.

Use this setting to enable or disable WAN 
access to the Web-based Utility. (This 
Utility lets you configure the Voice 
Gateway.)

Manual Reboot

After you hear, “Option successful,” hang 
up the phone. The Voice Gateway will 
automatically reboot.

PPPoE

* Follow these instructions to enter 
the password.

• A, B, C, a, b, or c — press 2.
• D, E, F, d, e, or f — press 3.
• G, H, I, g, h, or i — press 4.
• J, K, L, j, k, or l — press 5.
• M, N, O, m, n, or o — press 6.
• P, Q, R, S, o, q, r, or s — press 7.
• T, U, V, t, u, or v — press 8.
• W, X, Y, Z, w, x, y, or z — press 9.
• All Other Characters — press 0.

For example, to enter the 
password phone@321 by 
keypad, press these keys: 
746630321. Then press the # 
(pound) key to indicate that you 
have finished entering the 
password. To cancel your entry 
and return to the main menu, 
press * (star).

For additional information or troubleshooting 
help, refer to the User Guide, which is 
available on the Linksys website. Contact 
your Internet Telephony Service Provider for 
further support.

http://www.linksys.com or
http://www.linksys.com/support