LSI 1600 Manual De Usuario
Chapter 8 Troubleshooting
107
8 Troubleshooting
Problem
Suggested Solution
Some operating systems do
not load in a computer with
a MegaRAID adapter.
not load in a computer with
a MegaRAID adapter.
Check the system BIOS configuration for PCI interrupt
assignments. Make sure some Interrupts are assigned
for PCI.
assignments. Make sure some Interrupts are assigned
for PCI.
Initialize the logical drive before installing the
operating system.
operating system.
One of the hard drive in the
array fails often
array fails often
Check the drive error counts using Power Console.
Format the drive.
Rebuild the drive
If the drive continues to fail, replace the drive with
another drive with the same capacity.
another drive with the same capacity.
Pressed <Ctrl> <M>. Ran
Megaconf.exe and tried to
make a new configuration.
The system hangs when
scanning devices.
Megaconf.exe and tried to
make a new configuration.
The system hangs when
scanning devices.
Check the drives IDs on each channel to make sure each
device has a different ID.
device has a different ID.
Check the termination. The device at the end of the
channel must be terminated.
channel must be terminated.
Replace the drive cable.
Multiple drives connected
to MegaRAID using the
same power supply. There
is a problem spinning the
drives all at once.
to MegaRAID using the
same power supply. There
is a problem spinning the
drives all at once.
Set the drives to spin on command. This will allow
MegaRAID to spin two devices simultaneously.
MegaRAID to spin two devices simultaneously.
Pressing <Ctrl> <M> or
running megaconf.exe does
not display the Management
Menu.
running megaconf.exe does
not display the Management
Menu.
These utilities require a color monitor.
At system power-up with
the MegaRAID installed,
the screen display is
garbled.
the MegaRAID installed,
the screen display is
garbled.
At least 16 MB of memory must be installed before
power-up.
power-up.
Cannot flash or update the
EEPROM.
EEPROM.
You may need a new EEPROM.
Firmware
Initializing...
appears and remains on the
screen.
screen.
Make sure that TERMPWR is being properly provided
to each peripheral device populated channel.
to each peripheral device populated channel.
Make sure that each end of the channel chain is
properly terminated using the recommended terminator
type for the peripheral device. The channel is
automatically terminated at the MegaRAID card if only
one cable is connected to a channel.
properly terminated using the recommended terminator
type for the peripheral device. The channel is
automatically terminated at the MegaRAID card if only
one cable is connected to a channel.
Make sure that memory modules are rate at 60 ns or
faster.
faster.
Make sure that the MegaRAID controller is properly
seated in the PCI slot.
seated in the PCI slot.