3com SuperStack 3 NBX Manual De Usuario

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Auto Attendant
319
To configure telephone buttons, select NBX Messaging > Auto Attendant 
> Menu Tree
. See the Help for procedure on configuring telephone 
buttons for Auto Attendant actions.
Activating Changes
After you modify a greeting or prompt (or any Auto Attendant setting), 
you must activate these changes in the Auto Attendant before they 
become effective. The characters “!>” next to an Auto Attendant in the 
list on the Auto Attendant tab indicate that an Auto Attendant must be 
activated.
This procedure is very important. If you change an Auto Attendant, 
clicking Apply does not implement the changes.
To activate changes, select NBX Messaging > Auto Attendant > Activate
See the Help for more information on activating changes to Auto 
Attendants.
Managing Auto
Attendants
This section describes additional ways in which you can manage Auto 
Attendants.
Enter Submenu
Puts the caller into a submenu of options. When you assign 
the Enter Submenu action to a button and then click Apply, 
a down-arrow button appears to the right of the row. Click 
this down-arrow button to configure the submenu that you 
want to associate with the main menu. The entry in the 
Task Description field for this button becomes the submenu 
name.
Submenu button actions include “Exit menu” to allow 
callers to return to the next highest menu. Otherwise, 
submenu button actions are identical with main menu 
button actions.
Each menu can have up to 20 levels of submenus.
For an example that uses submenus, see 
Value — Not used
Table 68   Button Actions (continued)
Action
Description