3com SuperStack 3 NBX Manual De Usuario

C

HAPTER

 6: NBX M

ESSAGING

7 Set the greeting schedule.

8 Review and test the system.

From an NBX telephone, you can use the Auto Attendant Setup Utility. 
Follow these steps:

1 Lift the NBX telephone handset, and then press the MSG button to access 

the Voice Mail system.

2 At the voice mail password prompt, press 

.

3 At the voice mail extension prompt, dial 

if you are using a 3-digit dial 

plan or 

 if you are using a 4-digit dial plan.

4 Enter the Auto Attendant password. The default password is 0000. 3Com 

recommends that you change this password.

5 Follow prompts to assign key pad button actions, record and play back 

greetings, change the schedule (morning, afternoon, and evening) and 
change the Auto Attendant password.

Before using your system, 3Com strongly recommends that you review 
and test it to verify that all features work as you intend. Use this checklist 
to verify that your system is ready:

■

Do your recorded prompts match your key pad button actions? 

You can define key pad button actions through the NBX NetSet utility 
(see 

) or through the Voice 

Application Setup utility.

■

Do your time-dependent greetings become active at the times you 
want? 

If not, you can use the NBX NetSet utility (see 

 on 

) or the Voice Application Setup utility to 

change the start times of your morning, afternoon, and evening 
greetings.

■

Do your single-digit transfers and transfer to the general mailbox take 
a caller to a valid destination?

■

When callers reach a mailbox of a single-digit transfer and transfer to 
the general mailbox, do they hear an appropriate greeting?