ZyXEL Communications Wireless Gateway Series Manual De Usuario

ZyAIR Wireless Gateway Series User’s Guide 

Troubleshooting                                                                                                                           A-3 

Connect your cable/DSL modem to the ZyAIR using the appropriate cable. 

Check with the manufacturer of your cable/DSL device about your cable 
requirement because for some devices may require a crossover cable and others a 
straight-through Ethernet cable. 

I cannot access the 
Internet. 

Verify your WAN settings. Refer to the WAN chapter (web configurator) or the 
Internet Access chapter (SMT). 

Make sure you entered the correct user name and password. 

For wireless stations, check that both the ZyAIR and wireless station(s) are using 
the same ESSID, channel and WEP keys (if WEP encryption is activated). 

Internet connection 
disconnects 

If you use PPTP or PPPoE encapsulation, check the idle time-out setting. Refer to 
the WAN chapter (web configurator) or the Remote Node Configuration chapter 
(SMT). 

Contact your ISP. 

I cannot access 
the ZyAIR through 
Telnet.  

Refer to the Problems with the Ethernet Interface section for instructions on checking 
your Ethernet connection.