Black Box AC650A-4-EU Manual De Usuario

4. Troubleshooting

If you determine that your 2-Port or 4-Port Audio/Video Splitter is malfunctioning, 
do not attempt to alter or repair the unit. It contains no user-serviceable parts. 
Contact Black Box Technical Support at 724-746-5500.

Before you do, make a record of the history of the problem. We will be able to 
provide more efficient and accurate assistance if you have a complete description, 
including:

•  the nature and duration of the problem.

•  when the problem occurs.

•  the components involved in the problem.

•  any particular application that, when used, appears to create the problem or

make it worse.

If you need to transport or ship your 2-Port or 4-Port Audio/Video Splitter:

•  Package it carefully. We recommend that you use the original container.

•  If you are returning the unit, make sure you include everything you received

with it. Before you ship for return or repair, contact Black Box to get a Return 
Authorization (RA) number.