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Samsung ML-2240 Manual De Usuario

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Troubleshooting_ 35
A print job is 
extremely slow.
The job may be very 
complex.
Reduce the complexity of the 
page or try adjusting the print 
quality settings.
Half the page is 
blank.
The page orientation 
setting may be 
incorrect.
Change the page orientation 
in your application. See the 
printer driver help screen.
The paper size and 
the paper size 
settings do not 
match.
Ensure that the paper size in 
the printer driver settings 
matches the paper in the 
tray.
Or, ensure that the paper 
size in the printer driver 
settings matches the paper 
selection in the software 
application settings you use.
The machine 
prints, but the 
text is wrong, 
garbled, or 
incomplete.
The printer cable is 
loose or defective.
Disconnect the printer cable 
and reconnect. Try a print job 
that you have already printed 
successfully. If possible, 
attach the cable and the 
machine to another computer 
and try a print job that you 
know works. Finally, try a 
new printer cable.
The wrong printer 
driver was selected.
Check the application’s 
printer selection menu to 
ensure that your machine is 
selected.
The software 
application is 
malfunctioning.
Try printing a job from 
another application.
The operating 
system is 
malfunctioning.
Exit Windows and reboot the 
computer. Turn the machine 
off and then back on again.
Pages print, but 
are blank.
The toner cartridge 
is defective or out of 
toner.
Redistribute the toner, if 
necessary. See page 28.
If necessary, replace the 
toner cartridge.
The file may have 
blank pages.
Check the file to ensure that 
it does not contain blank 
pages.
Some parts, such as 
the controller or the 
board, may be 
defective.
Contact a service 
representative.
The machine 
does not print 
PDF file 
correctly. Some 
parts of 
graphics, text, or 
illustrations are 
missing.
Incompatibility 
between the PDF 
file and the Acrobat 
products.
Printing the PDF file as an 
image may solve this 
problem. Turn on Print As 
Image from the Acrobat 
printing options.
It will take longer to 
print when you print a 
PDF file as an image.
CONDITION
POSSIBLE 
CAUSE
SUGGESTED SOLUTIONS
Your machine 
has an odd smell 
during initial 
use.
The oil used to 
protect the fuser is 
evaporating.
 It is a temporary issue.
The print quality 
of photos is not 
good. Images 
are not clear.
The resolution of the 
photo is very low. 
Reduce the photo size. If you 
increase the photo size in the 
software application, the 
resolution will be reduced. 
Before printing, 
the machine 
emits vapor near 
the output tray.
Using damp paper 
can cause vapor 
during printing.
This is not a problem. Just 
keep printing.
CONDITION
POSSIBLE 
CAUSE
SUGGESTED SOLUTIONS