Samsung ML-2010 Series Manual De Usuario

S

OLVING

 P

ROBLEMS

5.5

ATTENTION: 

If you have any printing problem after your printer prints about 50,000 pages, you must 

contact the customer service to replace the transfer roller.

The paper 

keeps 

jamming.

There is too much 

paper in the paper 

tray.

Remove excess paper from the tray. 

If printing on special materials, use the 

manual feed mode.

An incorrect type of 

paper is being used.

Use only paper that meets the 

specifications required by the printer.

There may be debris 

inside the machine.

Open the front cover and remove the 

debris.

The printer 

prints, but the 

text is wrong, 

garbled, or 

incomplete.

The printer cable is 

loose or defective.

Disconnect the printer cable and 

reconnect. Try a print job that you have 

already printed successfully. If possible, 

attach the cable and printer to another 

computer and try a print job that you 

know works. Finally, try a new printer 

cable.

The wrong printer 

driver was selected.

Check the application’s printer selection 

menu to ensure that your printer is 

selected.

The software 

application is 

malfunctioning.

Try printing a job from another 

application.

Pages print, 

but are blank.

The toner cartridge is 

defective or out of 

toner.

Redistribute the toner, if necessary. See 

If necessary, replace the toner cartridge.

The file may have 

blank pages.

Check the file to ensure it does not 

contain blank pages.

Some parts, such as 

the controller or the 

board, may be 

defective.

Contact a service representative.